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![Thrifty at Girona Airport](https://www.discovercars.com/PartnerFiles/243/logo_70x35.png)
Thrifty at Girona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I have entered 5 for experiences that were non applicable in this instance
Cons: No problem with thrifty. Problem was with lack of support provided by discovercars.
Pros: No attempt made to sell extra insurance.
Cons: Nothing
Pros: Why to charge me extra cost? You never tell me you need to charge vehicle upgrade and this is because you haven’t my booked vehicle for me. Also the voucher value not match with DiscoverCars.
Cons: Staff not clear to tell me upgrade the vehicle needed additional charge and no one tell me how much! If needed charge we won’t agreed to upgrade. The upgrade is because thrifty no my booking car!
Pros: Labai patiko
Pros: The car was as advertised
Cons: The amount we were charged for an additional driver was over double the amount we were advised over the phone. Apparently the amount was estimated. When we queried this on our return, "£40 or so" was meant to suggest that it was not confirmed and would be "there or there abouts". We ended up paying double as well as a "service charge" for a service we are still unclear on, that was also not quoted for. We have asked for this to be investigated but discover cars/thrifty are yet to respond.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Diners, Eurocard, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card. Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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