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Thrifty at Honolulu Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing
Cons: We booked the reservation two weeks in advance. We checked in an hour prior to arrival, yet we still had to wait for 1.5 hours for our car. They claimed the wait was because it was a convertible. The Camaro convertible we were given was dirty and damaged. On top of that, the rate for the damage waiver was different than what we pre-booked. I will never use Thrifty again.
Pros: The charge for the car was reasonable. Agents were very helpful.
Cons: Between Discovercars and Thrifty you charged me twice for the same rental car.
Pros: Check tire light was on and agent sent us back to get it checked after we had already waited at least 90 minutes for all the lines/processes to get car
Pros: The counter was pleasant to deal with even though I could not get my car.
Cons: I was blacklisted and I never got a warning or notice about it. I had to find out at the last minute and forfeit my car rental. I was not pleased.
Pros: The rates were inexpensive and as a teacher, good for my budget. After driving all six days, I filled the tank fully and brought it into the rental return at 5:20 AM and was told that is all we need, leave the keys on the dashboard. I arrive home in California very late in the day go to bed and wake up the next day to a message that says amount charged $84.84. I have pictures of my filled tank and my safe delivery of car. Thrifty Cars cheated me and provided poor service. Bob Basche
Cons: When I arrived in Honolulu, my one hour wait in line was a disappointment because I had already sent all of the information requested for an express pick up. This express pick up did not work because they did not have the car that was promised to me as a Chevy. All the alternative possibilities were $20-$30 a day more than the previous promised Chevy. This is a classic bait and switch. When I finally get into my car late in the afternoon, the note on the dashboard message was; servicing needed.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
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