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Thrifty at Honolulu Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The counter was pleasant to deal with even though I could not get my car.
Cons: I was blacklisted and I never got a warning or notice about it. I had to find out at the last minute and forfeit my car rental. I was not pleased.
Pros: The rates were inexpensive and as a teacher, good for my budget. After driving all six days, I filled the tank fully and brought it into the rental return at 5:20 AM and was told that is all we need, leave the keys on the dashboard. I arrive home in California very late in the day go to bed and wake up the next day to a message that says amount charged $84.84. I have pictures of my filled tank and my safe delivery of car. Thrifty Cars cheated me and provided poor service. Bob Basche
Cons: When I arrived in Honolulu, my one hour wait in line was a disappointment because I had already sent all of the information requested for an express pick up. This express pick up did not work because they did not have the car that was promised to me as a Chevy. All the alternative possibilities were $20-$30 a day more than the previous promised Chevy. This is a classic bait and switch. When I finally get into my car late in the afternoon, the note on the dashboard message was; servicing needed.
Pros: Very smooth from pick up to drop off
Cons: Nothing
Pros: Check in online and go directly to my rental.
Pros: Even though I took the time to preregister a loading my license and credit card, and received text meetings that I could select my car and go straight to the car, I had to wait in a Thrifty line at Honolulu airport for almost 2 hours only to find out there was another 2-3 hour wait as they were turning cars one at a time. Had an appointment so cancelled my reservation and got a car immediately at another rental agency. The most inefficient and frustrating rental car experience ever. Horrible.
Cons: Not enough cars, not enough staff, very broken process- alot of upset customers after a long flight- expecting people to wait 5 hours is completely absurd.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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