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Thrifty at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Worst experience ever
Cons: The worst service, a slower service, no one answers the phone. I will never book through this site again.
Pros: I got the exact car I booked. The original price was fine.
Cons: Long time waiting in the queue to pick up the car. Unclear procedure of dropping off the car with confusing information in the leaflet. Unclear why I was charged with an additional 30 USD on the day of the car drop-off - I'd appreciate some e-mail. Unclear what "additional charge" of $189 is on the final receipt. Drop-off procedure involves no human interaction so I was left anxious what the final charge will be. Nobody explained it.
Cons: Nothing like arriving from an international flight and not having a car because the agency won’t honor your reservation.
Pros: The agent doing the paperwork attempted to up sale me to a "better vehicle" I explained no the car I had booked was all I budgeted for. She looked through their inventory and for a "Better Vehicle" at the same cost I went from a Jetta to a Taos I did over 7000 miles in the month and loved the extra space
Cons: Car had defective battery. We got stranded at a National Park. After jump start by road assistance we were told to bring the car to Flagstaff to have the battery replaced. A Thrifty representative told us the address and that he called to the garage to schedule the replacement. He did not call and the garage was unable to replace the battery the same day. So we had to spend the night in a hotel in close vicinity of the garage. And we lost one day and had to change our itinerary.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Spouses will not be charged the additional driver surcharge.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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