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Thrifty at Kona International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The car was dirty when we picked it up. The previous users had smoked in the car so it reeked of cigarette smoke for days. The inside of the windshield was dirty and I had no way to clean it since I was on vacation. The passenger side mirror was broken so I could not see safely to change lanes. The car shook when I used the brakes, making me wonder about the safety of the brakes.
Pros: Very friendly and agents were very efficient.
Cons: Car we rented was out of windshield washer fluid which we had to purchase and the key fob was low battery and we had to return to have battery replaced. Long line of customers and only two agents. Once we completed the check in process had to wait over 30 minutes for car to be ready.
Pros: Very efficient
Cons: Took a more time to get our car compared to others there
Pros: The agents were friendly and helpful.
Cons: There were not enough agents working and the time it took to pick up the car was far too long 1.5 hours waiting in line.
Pros: Straight forward and generally efficient
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
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