Windhoek Airport (WDH), Windhoek, Namibia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Thrifty at Windhoek Airport

Hosea Kutako Intl Ap
0026462540116
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
06:00-21:00
Tue:
06:00-21:00
Wed:
06:00-21:00
Thu:
06:00-21:00
Fri:
06:00-21:00
Sat:
06:00-17:00
Sun:
06:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

France
Nissan X-Trail 4x4
7/15/21

Pros: Efficient and simple
Namibia
Nissan X-Trail 4x4
1/7/21

Pros: I had an issue with Hertz car rental i did not get my rental i was told i am blacklisted by them over an offense i did in 2016 had they prepared my rental i think thy would have alerted me in time so I make alternate arrangements but I was only told on pick up which complicated my.life extremely.
Australia
Nissan Almera
1/11/20

Cons: Thrifty agree to refund one day fee because I return the car one day earlier due to airline fault flight rescheduled. To date I have not receive the refund
Australia
Nissan X-Trail 4x4
6/7/19

Pros: The personnel were excellent

Cons: No complaints
United Kingdom
Nissan X-Trail 4x4
2/7/19

Pros: Very helpful staff did everything they could to sort out a problem

Cons: Didn’t have the car I booked but they delivered it late.
South Africa
VW Polo Vivo
1/17/19

Pros: Great, the service was very helpful. The agent walked the extra mile
Portugal
Nissan X-Trail 4x4
1/11/19

Pros: Nothing.

Cons: Everything.
United Kingdom
Toyota Fortuner
1/1/19

Cons: ONE OF THE CAR SEAT BELT/ SAFETY BELT WAS NOT WORKING
Italy
Nissan X-Trail 4x4
11/19/18

Cons: deposit not given back at dropping out but delayed 2 weeks (?)
South Africa
Toyota Quantum
10/24/18

Pros: I cannot fault the service by Thrifty

Cons: Vehicle in good condition but with many scratches and indentations
Spain
Nissan X-Trail 4x4
7/20/18

Pros: Good, everybody ready to help

Cons: They did not give us the car we booked on arrival, becuase it was not available, even though we booked seven months in advance. We had flat trye and we had to pay 500N$ as administration fee
United States of America (USA)
Mercedes Benz C Class
5/22/18

Pros: All good top rating

Cons: I didn’t get the car I asked for. Specifically. I asked for a min 320 and I got a 318..
France
Nissan X-Trail 4x4
5/18/18

Pros: the car was exactly what I asked for, in good condition and very comfortable

Cons: nothing
Spain
Nissan X-Trail 4x4
5/8/18

Cons: The service was slow, the idea that we were charged for valeting a dusty car in Namibia is preposterous in view of the fact that there are only dirt roads! The deposit has not been refunded properly, even though we paid for the valeting charge separately. Not good enough overall.
Spain
Nissan X-Trail 4x4
3/9/18

Pros: Pleasant and friendly staff. The issue we had was dealt with quickly and satisfactorily.

Cons: The car had to be returned clean and there was no car washes working in the petrol stations in Windhoek Namibia. It proved a difficult task.
Germany
Nissan X-Trail 4x4
3/7/18

Pros: Nothing, it was chaos and they gave us a car that got us stranded in the middle of nowhere and were not able nor willing to assist us

Cons: Everything, it was chaos and they gave us a car that got us stranded in the middle of nowhere and were not able nor willing to assist us
Portugal
Nissan X-Trail 4x4
3/3/18

Cons: I have asked for a car with automatic gear and was given a manual one. Also, on return they didn’t give me the final invoice and I haven’t receiv e it yet
Australia
Nissan X-Trail 4x4
2/20/18

Pros: The car was provided as ordered, and suited our needs well

Cons: The car was registered in South Africa, and we were stopped at a police checkpoint 1 hour north of Windhoek. We were told we had to turn back as the entry permit for Namibia had expired that day. We had to drive an hour back to the Thrifty office to get an updated permit, costing us 2 hours out of our trip. This was totally irresponsible on the part of Thrifty. Also the GPS unit provided had not had the maps updated, as it couldn't find quite a few dirt roads. We had to rely on paper maps
Croatia
Nissan X-Trail 4x4
1/26/18

Pros: Nothing

Cons: The first car they gave me didn't start at all. Replacement car came with terrible worn out tires. couldn't wait longer - and sure enough one of the tires loss air pressure after few days. I took insurance for
South Korea
Nissan X-Trail 4x4
1/11/18

Pros: This can be a good and bad thing at the same time because we found out there was no car available on arrival the one we booked. Thrifty was trying hard to find a good car for us, unfortunately we both fount hard to drive a manual car, and ended up getting suggested a better valued car than the one we actually booked. Thanks for suggesting with free upgrade.

Cons: The only problem of our vehicle was a poor air-conditioner. Thinking that day time in Namibia is pretty hot and dusty, you don't want to really open car windows to block dust from outside, but air conditioner didn't work properly and gave us a medium temperature breeze even if we set up max/cool full power. Other than that, we were satisfied with the most of the things.
Brazil
Nissan X-Trail 4x4
1/10/18

Pros: Nothing.We felt fooled by the company.In order to make us accept the car they had available they lied about the car year model and its current usage.

Cons: I didn´t receive the car required and not even one in the same category.It was a double cabin pick up with a faulty canopy which didn´t lock properly and let a lot of dust in and ruined the cleaninless of my luggage. After some phone calls and 4 days in the contract the car was replaced by one that fit our requirements.
South Africa
Nissan X-Trail 4x4
1/8/18

Pros: They were very accommodating, efficient and friendly.
Portugal
Nissan X-Trail 4x4
1/7/18

Cons: The car was not in good conditions (suspension). When help was needed because the car was broken no one come to help us. I hope you dont charge nothing of the 3000 NAD that we have done for deposit.
Angola
Nissan X-Trail 4x4
12/22/17

Pros: Time spent picking up and dropping off the car.

Cons: The car suspension was very worn. No refund made of a new tire even with insurance payed.
United Kingdom
Nissan X-Trail 4x4
12/1/17

Pros: easy pick up, counter staff were good

Cons: car wasnt what I booked - booked a 4x4 and didnt get one even though I was told it was ! car breakdown - lack of real help and understanding from fleet assistance .
Zimbabwe
Toyota Hilux
11/8/17

Pros: Convinience and Accessibility
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Windhoek Airport (WDH), Windhoek, Namibia

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Driver's country of residence is United States of America (USA) and age is 30-65

Top Suppliers at Windhoek Airport

Europcar
Europcar
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Working hours
Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Sun:
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Hertz
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Working hours
Mon:
06:00-20:00
Tue:
06:00-20:00
Wed:
06:00-20:00
Thu:
06:00-20:00
Fri:
06:00-20:00
Sat:
06:30-17:30
Sun:
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Budget
Budget
Average 7.8 / 2 reviews
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Hosea Kutako Windhoek Apt
$48 - $126
Working hours
Mon:
05:00-22:00
Tue:
05:00-22:00
Wed:
05:00-22:00
Thu:
05:00-22:00
Fri:
05:00-22:00
Sat:
05:00-22:00
Sun:
05:00-22:00
FOX
FOX
Average 7.5
+264462543700
Hosea Kutako International Airport Sam Nujoma Drive
Working hours
Mon:
05:00-22:00
Tue:
05:00-22:00
Wed:
05:00-22:00
Thu:
05:00-22:00
Fri:
05:00-22:00
Sat:
05:00-22:00
Sun:
05:00-22:00
  1. Car Rental
  2. Namibia
  3. Windhoek
  4. Windhoek Airport
  5. Thrifty
 
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