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Thrifty at Austin-Bergstrom Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car was very nice
Cons: Except the fact that I don’t understand why I’ve been charged an extra hour up front when picked up the car while the car was book for a pick up and drop off at the same time, even returned the car few hours in advance, due to the holiday. The process at the counter top is a bit slow for a booking already fully done online. The online checked in doesn’t work at this location?
Pros: Good car at fair value
Cons: Finding the car was more challenging than necessary due to insufficient signage and/or staff in the garage. The car was located in the Hertz section but I had not been advised of this until I found someone and asked.
Pros: Easy return set up
Cons: The Thrifty counter wasn’t open so I had a long wait in the Hertz line
Cons: Didn't take debit cards for deposit and had to get credit check and leave 500 hold terrible
Cons: They upgraded the car, but could/did not reimburse us for the Uber we took the night when they were closed or the one less day that there closure cost us.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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