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TopCar at La Palma Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Prima in orde
Cons: Excellent 👌
Pros: Easy to find desk at airport
Cons: The car paperwork showed some damage to the car. I was informed i would need to take photos if any more damage - there was a lot more damage than on the form, it was dirty inside and out - obviously not checked before being re hired. Not the quality of reviews I had seen - is this because booked through an agent?
Pros: We were asked on picking up car to check the exterior for marks and take photographs and What’s app them into the company. We did this bit the photographs would not send. We tried several times via text and what’s app. On contacting head office we could only fill in a form. No one got back to us. The office was closed Friday evening- Monday am. Tried phoning local office several times. No one picked up!!! I’m not sure what would have happened if we’d had a major problem. Staff not helpful
Pros: everything was easy, fast and fluent
Cons: -
Pros: Easy to find.
Cons: Extremely slow check in. Gave us a large van instead of a small car which we had to exchange. Had to send pictures of any damage found to them by text with no idea of what was relevant. Car was 1/2 full of fuel.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.
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