Downtown, Sofia, Bulgaria
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Top Rent A Car in Sofia (Downtown)

Sofia, 31 "Aleksandar Malinov" blvd. (Shell parking lot), Sofia 1729
003 59 887 205 813 / 00359 70 089 050
Pick-up instructions
Office at Shell petrol station next to Al. Malinov metro station
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:30-18:30
Tue:08:30-18:30
Wed:08:30-18:30
Thu:08:30-18:30
Fri:08:30-18:30
Sat:08:30-18:30
Sun:08:30-18:30
Period outside of business hours
Mon:00:01-08:29; 18:31-23:59
Tue:00:01-08:29; 18:31-23:59
Wed:00:01-08:29; 18:31-23:59
Thu:00:01-08:29; 18:31-23:59
Fri:00:01-08:29; 18:31-23:59
Sat:00:01-08:29; 18:31-23:59
Sun:00:01-08:29; 18:31-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Citroen C3
10/18/23

Pros: Good information, helped set up car for my body

Cons: Nothing

Lithuania
Renault Clio
6/26/22

Pros: Great car, good location (in the Shell gas station, so it's easy to fill it up after). There were some discount cards for the gas, the guy at the drop-off was really friendly and nice.

Cons: It's quite difficult to reach them by phone and understand what they're saying. Yes, it might sound stupid, but that was my experience. I was late for a pick-up for 30min. and they even said that there will be a fine for me! :D but that was a misunderstanding, I hope. Also, I'm not sure about these 'souvenirs' you give as a gift :)

Bulgaria
Citroen C3
5/27/22

Pros: Competitive prices and new clean cars.

Cons: The deductible to the CDW & theft insurance was 300 Euro, which I find quite high.

Russian Federation
Toyota Corolla
11/9/21

Pros: We did not have any problems during the rental period so I cannot tell how good or bad they are in a difficult situation. Under normal circumstances they were great.

Cons: GPS that we ordered was not in a working condition so we lost an hour driving to another location to replace the GPS device.

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Volkswagen T-Roc Cabrio or similar
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BMW 1 Series or similar
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Ford Tourneo or similar
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Ford Tourneo or similar
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Mercedes Benz C Class or similar
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The above prices are only approximate and were last updated at 1:21 AM on 11/20/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 23.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The Security Deposit will double if the renter's age is from 21 to 23.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The Security Deposit will double if the renter's age is from 21 to 23.
The Security Deposit will double if the renter has had his/her driver license less than 3 years(s).
Security Deposit will be doubled for using the following services: crossing country borders. The deposit will only be doubled once.
Cross-border policy
crossing country borders is available on previous request at least 3 days before the pick up date.
In order to travel to the following country(ies):Greece, North Macedonia, Romania, Serbia, Turkey, you must provide at least one of the following documents: valid driver license, ID card.
Additional charges will be applied in case the car is crossing state or region borders.
Information on the exact fee amount is available by request.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The maximum rental period per agreement is 25 days.
If the customer would like to extend the rental period, he/she should return to the car rental office at the end of the rental period to sign a new agreement.

By law, winter tires are mandatory on all roads from 15.11 to 01.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  08:30 - 18:30
Tue:  08:30 - 18:30
Wed:  08:30 - 18:30
Thu:  08:30 - 18:30
Fri:  08:30 - 18:30
Sat:  08:30 - 18:30
Sun:  08:30 - 18:30

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