United Rent A Car at Agadir Airport

Pros: Upon arrival i caled the custumer care of united the dilevery company, the agent i spoke with took the time to explain everything about the rental and the point of meeting with the driver, houda is whom i worked, she was also very helping and patient,

Pros: i rented the car with united company, in agadir airport, i usualy go there but this is my first time using this kind of sercive, it all went good, the stuff were kind and welcoming, excelent job congrats!!

Pros: Very old car with high mileage, very dirty and all broke around

Pros: Car was a mess! Firstly they did not have the car that I paid for. They offered me other class and told me it is the same car... Then I did not agree for it so they brought me the class of the car that I paid for. However car was destroyed, there was a problem to open driver door and passanger door from the inside. During my trip there was a problem with engine as check engine light turned on. I had a problem with car battery- I could not start the car at all. Worst experience ever!

Cons: I reported the check engine light to the United and ask for the car to be changed. They told me that I need to go to the nearest service be myself to check it with mechanic or I can go to Marakesh 200km to their office for the new car! I suspect they knew that car that I got has a problems with battery and engine as they were not suprised once I called them.

Pros: Agent that finally came was very good and efficient, call centre staff very poor on this occasion.

Cons: Call centre staff no multi lingual could not help.

Pros: The representative tried to be helpful.

Cons: Don't accept debit payments while other agencies in the airport do accept.

Cons: Rude staff over the phone.

Pros: Absolutely nothing. I have travelled a lot never had this service or issues

Pros: The car they provided had damage all over and was a really old model around 12 years old, when I queried it they said take it or leave it.

Cons: The attitude was terrible, after calling them they advised will change car the next day, didn't hear anything back from them, when querying it at drop off they said speak to company you booked with

Pros: Price

Cons: The whole process of picking up the car, So Amateur+ Condition of the given car is the worse.

Pros: Credibility... Good handling Everything كل شيء

Cons: Nothing لا شيء

Pros: الانترنيت

Cons: نعم

Cons: Car was in very poor condition Shaking above 110 kph Sprinklers not working Could not open fuel to tank because of broken lever radio not working ac barely working random engine errors while driving

Pros: The price was great , but they need to save costs on everything. We got exactly the type of the car we ordered. Employers of the company were nice and polite.

Cons: Their office is just a van on the parking spot. The cars are old. I think the cars are save but I wouldn't recommend to travel with them outside of the civilisation. In the middle of our journey, the window of our car broke up and was not able to be closed. Then the engine was not able to start. It took the whole day to get the car towed away and get a new for us. They offered us to bring the car to us for 200 euros but we declined meaning the driver had to go to the airport take the new car.

Cons: We waited a lot until we get the car. The agents had no identification and they were placed in a parking lot. The car was broken and dirty.

Pros: They understand my needs and they can go the extra mile to help.

Cons: They are doing an excellent 👌 job.

Pros: The service was in accordance with the request made on the site, thank you to all your teams and your partners, United staff was help ful, and the car was new and clean.

Pros: New and quick service

Pros: Quick efficient service

Pros: Very good service

Pros: Did not get the car type and size as requested The car had many dents and scratches on there. I rejected the first car as it was not road worthy was given a car which was returned at the time. No time to clean the car

Cons: Did not get the car type and size as requested The car had many dents and scratches on there. I rejected the first car as it was not road worthy was given a car which was returned at the time. No time to clean the car

Pros: Very helpful

Pros: Excellent Service

Pros: Great Service

Cons: We had a problem with the car. Nobody picked up the phone. We had to help ourself. Very stresfull situations with no help. We had to help ourself.

Pros: clean car and good price

Pros: Easy from the pick up to the drop off

Pros: Good Service

Pros: Een fijn bedrijf, alles verloopt soepel en ze zijn bereikbaar via het mobiele nummer. Ik hoop dat de tank niet meer over de helft wordt gegeven. Liever tank die nodig is om verder te rijden naar de stad.

Pros: Price and Service

Pros: Nothing theyvchargwd me an extra 30 euros for two days less rental

Cons: I accidently booked for a day prior and had no car on my arrival. Then the next day they charged me an extra 39 euros for another car?

Cons: I am waiting for my money which they take without reason!

Pros: Nothing. Woukd not recommend.

Cons: Very unprofessional.

Pros: Quick time and the agents are assistants

Pros: The price was good and new

Pros: We exited departures at around 21:45, no representative in sight, after multiple calls and searching the car park in the torrential rain. Hassan turned up an hour later. He then led away a couple to hand over their the car and didn’t return for 40 minutes! By the time we eventually left the airport is was 00:15 a full two and a half hours to get our car!

Cons: When driving from the airport the car steering was pulling violently the left and felt very dangerous. When checking the tyre pressure on the driver side was less than 0.5 bar! This is low enough for the tyre to come off the rim! We then filled up with fuel for a 500km round trip to Marrakesh. Soon after whilst during at low speed I noticed the front brakes were making a horrendous noise. And as a brake engineer instantly realised this was metal to metal as the brake pads were worn out!

Pros: Nothing

Cons: Felt like I was renting a car off a criminal, two teenage males in a van wearing track suits and football jerseys.

Pros: the price

Cons: you must wait the car and they don't have office. youi do the papers in the parking.

Pros: Easy to find, received bigger car without extra charge, friendly stuff.

Cons: You have to arrange time when you want to drop of the car when you pick up the car.

Pros: I didn't pick the car the employee asked for extra 80 $

Cons: I didn't pick the car the employee asked for extra 80 $

Pros: Cheaper than the others.

Cons: Extra charges.

Pros: Nothing

Cons: They gave my car to another customer and told me to call corporate. I stayed at the parking lot for hours waiting. Worse experience ever !

Pros: I was not afraid to drive in Morroco as the car was already scratched. It was also good to have bigger car than we reserved.

Cons: The servis should have been meet and greet but the agent did not show up. We looked for the place for pick up but as we had just internet, we were not able to call anyone as there was noone. Some nice guy phoned for us twice to the agent and he finally came after more than half an hour. Car was not in a good shape but at least we were able to merge into the Morrocan traffic. The agent gave us whatsapp contact but he did not responded the day of droppoff so it was stressful experience.

Pros: le personnel

Cons: jamais la voiture demandée

Cons: AVOID, SCAMMED From the start the car key was already damaged, there were two holes cut in it (evidently from some sketchy repair attempt) and remote locking didn't work properly. When returning the car, I pointed out this issue to the staff as a FAVOUR, so they know about it and can fix it. I was told they will not charge me, received clear check-out protocol. The next day they charged me WITHOUT NOTICE/INVOICE. They copied my credit card data! I feel unsafe now. When will they need more money?

Cons: Had to pay for cleaning and poor management.

Pros: Overall friendly people and the car was good

Cons: Hard to find people because they don’t have a desk. Furthermore, directly booking the security deposit instead of just blocking it on the credit card doesn’t feel right

Pros: Pas d'attente lors de la récupération du véhicule

Cons: Voiture ne correspondant pas au modèle réservé État moyen du véhicule Explications confuses lors du retour du véhicule, frais de lavage, ...

Pros: Not much

Cons: Attempting to defraud me and falsifying a damage report plus fuel levels

Pros: Availability of agent on site for car pick up/drop off

Cons: The initial car was not what I had requested, plus the car was not of a good condition, as such i had to change it and get an upgrade that cost me more than what i had originally expected