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Vivarent at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I would say overall good and as expected from a smaller company
Cons: The return of the car, and prevoius checkup of it before we got it. It should not be our responsibility to check for prevoius damages
Pros: The service was professional (all papers and explanations about conditions) and polite
Cons: They didn't know about the model of the car I expect to receive. But finally, I have received exact the car/model I had ordered.
Pros: The Vivarent staff member we dropped the car off to in Rome was very helpful and friendly.
Cons: The Vivarent staff member in Naples was rude, abrupt and had zero customer service skills. It felt like he was simply there to cash our payment, and despite having troubles, he washed his hands of us as soon as the payment was made. Incredibly disappointing.
Pros: Friendly and simple process.
Cons: The car I intended to rent was not as published, and the car I ended up with, I believe, was actually published at a cheaper rate (had I originally opted for that model). Small detail, would still use the company again!
Pros: Fast service, clean car, great price. Easy drop off
Cons: Hard to find off airport pick up. We had no phone, so couldn’t call for courtesy bus. Ended up walking 1km w luggage to site
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
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