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![WayGo at Lisbon Airport](https://www.discovercars.com/PartnerFiles/1091/logo_70x35.png)
WayGo at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Super friendly service from everyone from Waygo, and clearly explained everything well. I felt they were honest.
Cons: The out of hours drop off was done by a third party company who did not wear any uniform, however, they had all the correct information so nothing went wrong.
Pros: Easy to find
Cons: The car we wanted to rent was not ready and dirty. We also reserved a volkswagen and received an Kia different car. As we had no choice we took the car.
Pros: Very friendly and efficient. Really nice air-conditioned offices
Cons: The outside area was very crowded with cars and vans so getting out of the depot was harder than any other part of driving in Lisbon!
Pros: Perfect service!
Pros: Great customer service.
Cons: No Cons
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads. You’ll be charged a service fee of1.99 EUR day up to a maximum of 19.99 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period. You may also be required to leave an additional deposit for tolls.
If the customer declines Vehicle tracking system, a penalty of 36.90 EUR for each toll used in addition to the cost for each unpaid toll will apply.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English, Portugese.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
If the customer takes the following extra equipment: Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
The grace period will be honored only during business hours.
Pick-up & Drop-off
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