Wayzor at Ponta Delgada Airport

Pros: Vehicle and office is located at the airport. Great customer service at the desk.

Pros: nous avions réservé deux véhicules (l’un sur une Terceira et l’autre sur Sao Miguel) chez Wayzor. Ils ont fusionné les dossiers pour faciliter les choses et réduire les temps d’attente. Et ils ont utilisé la même caution. pas la peine de la verser deux fois. merci aux agents

Pros: Very friendly and helpful. Good level of English spoken

Pros: The staff was helpful and friendly, and I did not have any issues with the car or with payment or refund of deposit. Went very smoothly!

Cons: No complaints. :-)

Pros: Wayzor was excellent! Our car was super! It was spotless, modern and held three suitcases, three carry ons and a couple backpacks no problem! It was a perfect csr for zipping around Sao Miguel Island! Would highly recommend.

Cons: Excellent service! They were expecting us, had our paperwork ready to go and made things very easy for us. I was very impressed with their customer service!

Pros: Car was spotless, very fun to drive, the only thing it didn’t have was a backup camera but it did have warning sensors as you got close to a wall. One week of driving the island and it used a tank and a quarter of fuel, very efficient and comfortable.

Pros: Great service and cost efficient. Car was in good condition and Automatic as I ordered it.

Cons: The windshield wipers need to be replaced. They scraped the windshield

Pros: Local friendly people, major reason of choice

Cons: The car was quite worn out, told as the oldest in fleet. Old, used much but still a VW Polo, worked fine

Pros: Wayzor was great, the staff was friendly & helpful and the car was of great quality and value

Pros: Pleasant professional and efficient

Cons: Nothing

Pros: nice young man

Pros: The agent that helped us pick up the car was amazing. He even put the car seat in for us and checked it with us. Great guy!

Cons: N/a

Cons: No representation for a long time. Rude in responding.

Cons: Was charge $125 for a scratch on the bumper even I had the insurance by way or. Why have insurance if it doesn’t cover damage.

Pros: excellent service at bot pick up and turn in

Cons: nothing comes to mind

Pros: The agent was friendly and thorough

Cons: Slow service-they don't have enough people

Pros: Fast and efficient

Cons: The car could have been cleaner from outside

Pros: Quick and efficient service

Cons: Having to take a video of the underneath of the car as recommended by the attendant as he said they would check it for damage upon return. They didn’t and it’s a bit ridiculous

Cons: Smaller car than ordered, not enough space for luggage

Pros: Good location at the airport, both counter and car lot.

Cons: Fifteen minute wait at the counter to pickup the car. No representative initially, apparently under staffed that day.

Cons: Person not available when turning in vehicle.

Pros: High quality and efficient.

Cons: No criticism.

Pros: Very efficient, courteous and friendly.

Pros: Very frendly agent

Cons: everything

Cons: The car ran very well and did everything I asked of it. Cosmetically it was a bit scratched up.

Pros: I liked was how Andre explained to me how the insurance work and more.He was wonderful your company should be proud of him .

Cons: what I didn't; like was when I arrived in the park lot I was pointed to the and nothing was explained to me how the inside worked I had to learn on my own.

Cons: I travel for business frequently and rented a car over 500+ times in my life. This was truly an awful experience. On return, there was a “Nick” under the bumper (barely normal wear of driving a car) and it was deemed “slight damage”. This slight damage was 125 euros worth of damage, more than a days rental for a nothing more than a Nick. The practices of this company shameful and nothing I experienced before. I am telling everyone I know to not to use your company in the future. Never again!

Pros: Efficiency, accuracy and quality

Cons: Liked it in general…

Pros: The dropping off of the vehicle at the return park was very efficient. The parking lot was easy to find and the employee was efficient and pleasant to deal with.

Cons: 1. It took too long to collect the vehicle 2. The amount of money blocked on the credit card was excessive 3. We booked an economy car and were hoping for a Fiat Panda but were given a Seat Ibiza instead 4. The car had too many dents and scratches and we were advised to take photos and a video before collection (including under the bumper) to avoid possible "misunderstandings". This worried us quite a bit. If a car has been damaged and monies collected by renters why hasn't it been fixed?

Pros: I appreciated the ease of dropping off the car. They do the inspection infront of you.

Cons: I found it hard to find a Wayzor rep in the car lot. I wish they had installed the car seat prior to us arriving. I had to remind them that we rented a car seat. I found the rental to be quite expensive for the amount of time we used the rental for.

Pros: The service was rapid and simple.

Cons: I was just a little disappointed with the car. We were a group of people who rented 4 different cars but from different companies. We had the oldest car and we were the ones who paid more (more than 65,000 kms on the counter). I got the brand of car I reserved, but I did not expect an older car. But everything worked correctly.

Pros: efficient

Cons: really pushed extra insurance, and made us feel like criminals with all the detailed vehicle inspections.

Pros: It all went pretty straightforward and the whole process was easy

Cons: It was a bit slow to pick up the car despite us being the only ones there, but turns out it was a computer issue

Pros: Professional treatment by service desk. Immediate release of deposit from credit card upon car return.

Pros: Efficient service from start to finish. Car was upgraded from original booking which was highly appreciated.

Pros: Representatives were very friendly and efficient.

Pros: Quick, efficient, and informative

Cons: Nothing. It was outstanding

Pros: Very helpful and patient with American tourist with no Portuguese

Cons: Extremely particular about damage to car from previous people made us worry if they would look for any small damage from use

Pros: Courteous agents!

Cons: The desk was not staffed, we had to ask the desk next door to get someone for us. Wait time at pick up after! The condition of the vehicle. Many pages of recorded damage to the car. I took more pictures myself for added protection.

Pros: Easy pick up at airport

Cons: They charged us $80 for a scratch on the rim that is less than 1/2 inch.

Pros: Very attentive to my questions and the contract.

Cons: The unnecessary confusion regarding the insurance when I made arrangements online and when I was picking up the vehicle.

Pros: The whole process reflected positively on Wayzor and DiscoverCars

Cons: We had no complaints at all about the service or the car.

Pros: Friendly and quick on pick up.

Cons: At drop off, agent was inside (short handed), so I had to call a phone number posted on their door and ask the agent to come outside and receive the return.

Pros: Wayzor was to find as a car rental in the Ponto Delgada Centre. Thatswhy we booked the hotel next to ist. But it was at the airport. After some telephoning we got help and the stuff made a shuttle for us. All very kindly.

Pros: Friendly, easy to deal with.

Pros: Efficiency of the agent and very good car

Pros: Everything went well

Cons: Good service people

Pros: Right at the airport ,fast and friendly delivery

Cons: You have to buy your own insurance before you pick up car or you have to buy it at the counter and it is very pricey. They don’t give you option to refuse CDW and use your credit card insurance which in my opinion isn’t fair and cost is significantly higher.

Pros: rapidez

Cons: o carro já ter alguns danos

Pros: Communicative, clear, friendly.

Cons: Tires were bald. Agent said "all rental car tires are like that." Felt like an additional driving risk.

Pros: Quick registration of the car at the reception desk and quick collection of the car from the agent

Cons: When I arrived to return the car, the service worker was not there and the office was closed, so I had to wait.

Pros: That it was quick and efficient .

Cons: I thought it was odd to be charged for returning a car outside working hours. Not sure how that requires more money but once you’re there what choice do you have?

Pros: Quick pick up and drop off, they were friendly and kind, got a brand new car that worked perfectly

Cons: Nothing

Pros: Helped me to extend rent in 2 hours without charge

Cons: The company disabled the apps feature in the entertainment system so i had to drive looking at the phone for navigation, the staff told me it's because the company wants you to purchase extra gps package.. Unbelievable

Pros: Desk location and car outside terminal

Cons: I had a warning light of low pressure on tire and the cap did not come off to refill, called for service and I was sent to look for office

Pros: Very friendly and thorough employees.

Cons: The large deposit required.

Pros: A lot of scratches and dents to go over before leaving the lot.

Pros: Very friendly staff, comprehensive walk through of the car prior to checkout, included and installed child seat.

Cons: Car was a bit dinged up and on the older side. However, clean inside.

Pros: Multi lingual, friendly, caring customer service

Cons: Car model was challenging to get out of the back seat.

Pros: The People working for that agency were really nice and efficiente.

Pros: Great service. Very attentive staff.

Cons: No issues to report

Pros: The representative was patient about explaining the conditions regarding CDV which I thought was covered already by Discover Cars coverage.

Cons: It took a little too long for the representative to check and document the damage already on the car and I didn’t get a copy of the damage report because he told me the system was down. I don’t understand why they couldn’t email me one once the system was up again.

Pros: Easy to pick up

Cons: There was literally dust on the front bumper and the rude person who checked the car return refused to release the security deposit until “mechanics check the undercarriage “. This was rediculous and I feel was a scam to attempt to steal the security deposit. I took a video of the undercarriage in an attempt to head this off. I feel the company is NOT honest and cannot be trusted!

Pros: Wayzor very nice people, professional, quick and understand my request to find solution. Definitely I will choose them for the next rent.

Pros: Pick up and drop off went smoothly. Not much upsell which was nice.

Cons: Service was fine but the car was much older and more worn than your average rental car.

Pros: Very considerate and friendly reps! Made the experience an easy one!

Cons: Nothing bad to report!

Pros: fast, clear and friendly

Cons: No Android-Auto. No reverse camera.

Cons: There were some crumbs in the car when we returned it and they charged us for extra cleaning fee although we cleaned them with moistened towelette after the agent mentioned this, but he said that we should have done it before! I'll never use them again, they are just trying to charge more money from customers for nothing

Pros: Everyone was very nice.

Cons: Nothing it was all good

Pros: Pick up person very thorough nice and took time to answer our questions

Cons: The gps didn’t work well. The car we got was quite old.

Pros: Friendly and efficient.

Cons: Had to wait quite a while before the agent actually appeared.

Pros: Easy to find and receive service on arrival.

Cons: Took quite a long time to register before getting car.

Pros: Everything went smoothly

Pros: Wayzor was great to deal with, very clear, concise and direct with their communication.

Cons: We were renting the car for a month and the oil change warning came up shortly after we got the car.

Pros: I could write a book on this experience but my characters are limited so I’ll try to be short. Overall, this was a fantastic and smooth way to get a car for my English-only speaking US family. We rented from Wayzor at PDL in Sao Miguel. The employees were fantastic and very helpful, clearly communicating how to return and what certain charges were. That said, there is a $2,000 deposit for the rental car. Additionally, the free cancellation Discover Cars offers is a website credit (not cash)

Cons: $2,000 deposit required 24-hour cancellation is booking credit - rather misleading.

Pros: Friendly

Cons: Service was fine.

Pros: Directions to the car were easy to follow. Drop off was easy.

Cons: Let's just say I was glad I took photos of damage before I drove off.

Pros: Service staff was professional and friendly.

Cons: We did not get the car as advertised even though we were told it is similar. we’re not quite convinced.

Pros: People were very nice, explained things well, and it seemed like they wanted you to have a good experience. They also gave you a full tank when they said they would and they provided you with some safety equipment in case of an emergency.

Cons: The checkin process was very long. I’m not sure if the computers were slow that day, but I waited in line for 15 minutes behind one person and then had a very responsive agent working with me, but things just took a long time. The car itself was a typical rental but the brakes were really sketchy and seemed to be on their last leg. I had to be really careful about even going the speed limit because the brakes would take so long to slow me down.

Pros: Super kind and very responsive when I needed a quick tire change on the way to the airport.

Pros: Friendly and efficient counter staff; covered all details, and had us on our way quickly.

Pros: Good car and easy check out. Was available right at the airport which was convenient.

Cons: Some staff weren’t very friendly and seemed annoyed by foreigners visiting their island. One mentioned to keep this island a secret and not tell others so that more people don’t come. Seemed a bit strange but Other than that, would still recommend this company to friends.

Pros: Quick pick up and drop off. Friendly staff

Pros: The agents were polite and helpful

Pros: Excellent service. Rental was effortless!

Cons: Rental car was much below expectation. More like Rent-A-Wreck

Pros: Person who we picked up from was polite

Cons: When we dropped it off we were told we’d scratched the car. When we looked at the “scratches” they were marks which rubbed off with the tip of the finger. The car was also in pretty bad condition.

Cons: there were dents all over the car scratches and blemishes etc. When we brought the car back there was a small scratch on the driver's side mirror that was "apparently" new. They charged me 400 euros to fix it. disgusting will never rent from them again!!!

Pros: Staff was professional and efficient

Cons: Only 1 Customer Service Agent to attend a long line of customers waiting. A second person could have helped speed up the process.

Pros: Nothing

Cons: I was asked to take an extra insurance, which I refused. That's why they gave me that car full of scratches and damages, 14 on a list. By returning they found a fifteenth scratch for which i had to pay 165 euro. That's their way of earning extra money. If you don't pay for the extra insurance, they 'll get their extra money by renting you a damaged car en "finding" an extra damage by returning.

Pros: Fast and effizient

Pros: Service desk inside airport and the service desk at the car rental location of very convenient to the airport

Pros: Pick up and drop off was very efficient. Car was clean and free of any odors.

Cons: No complaints.

Pros: Easily accessible location within airport. Friendly Customer Service agents.

Cons: A little difficult when returning the vehicle (tried to tell us we were responsible for minor cosmetic damage on vehicle that we know we did not cause).

Pros: They were very friendly!

Pros: We had the car type we reserved

Cons: Slow at the pick up desk. Perhaps consider 2 staff at busy times

Cons: NADIE HABLABA ESPAÑOL, SOLO EL CHICO QUE HIZO LA ENTREGA DEL COCHE

Pros: Professional, helpful and friendly.

Pros: The workers were very helpful, and professional.

Pros: Both rental agents were quick, knowledgeable, and friendly

Pros: fast and the least expensive

Pros: Good car, clean

Cons: There were some delays in processing the reservation due to slow computer speed

Pros: Friendly, informative and easy to deal with. The car we received was the car listed, not an "equivalent".

Pros: The ease of returning the vehicle.

Cons: Time involved in securing the rental. Much too long!

Cons: I got a car that the AC didn't work. I had to go to the office at the Airport , than to the office at the city , there they promise to try to replace the car but didn't do it or gave me any compensation

Pros: friendly staff , reliable impression

Cons: Price a bit too high

Pros: Quick, professional, friendly. Everything was very well and clearly explained

Pros: Agents were friendly and helpful. It was a very fast and easy process.

Cons: Nothing

Pros: They reduced the price due to the air conditioning not working. They picked up and dropped off quickly from the airport. The location is not too far away. They did not try to charge for preexisting scratches and dents.

Cons: The car did not have air conditioning as it was supposed to, and it was very hot for part of our trip.

Pros: Friendly staff, no pressure to upsell insurance, very efficient. Good car, easy pick up and drop off.

Pros: friendly & efficient

Pros: Very friendly personnel at car pick-up, no hidden terms and conditions, no attempts to convince me of additional services/insurances, and most importantly: a car in mint condition driving like a charm!

Cons: No significant bad points, only that I had to make a call and wait just a few minutes for an agent to come and handle my car drop-off at the drop-off office.

Pros: Staff were great, the full to full policy is brilliant, and the car was well presented. Airport collection and drop off was easy and I was very happy the agent waited after closing time to ensure we got our car when our flight was delayed. Brilliant.

Cons: Bit rushed at pick up, didn't really get any time to inspect the car before driving it away. But it was midnight and we were all tired so not awful.

Pros: One of the better non-U.S. rental car companies I've rented from. Had all the paperwork ready to go, brand new car, clear explanation of what my liabilities were. Very friendly too!

Pros: Knowledgeable staff

Cons: The car was over and lots of dents

Pros: The staff were very friendly, and efficient .

Cons: Too lon pick up time in airport due to new staff to be trained

Pros: Check in Staff

Cons: The car was a disaster. the whipers were destroyed and it was raining heavily, we were the last collection of the evening so we couldnt swap the car , it was 1am. the brakes of the car were grinding every time. but most important of all, the Air conditioning didnt work. our accomodation was on the other end of the island, and as ususal when we call they sais that I need ed to drive all the way back to the airport to check the car. total waste of time

Cons: the large security deposit taken from my credit card and not reimbursed a week after dropoff.

Pros: A simpatia do funcionário sr. Braga

Pros: Customer service reps were kind and courteous.

Pros: Fast, easy, friendly service - car pickup and dropoff right outside terminal, modern and nice car.

Pros: Ricardo who helped was fantastic

Pros: Very professional.

Cons: Nothing.

Pros: Excellent staff

Cons: When picking up the car and when dropping off the car, I had to call because of empty desks.

Cons: The lighter plug in for phone/gps device did not work. Very very inconvenient! I told the Wayzor rep about it when we returned the car and he just started laughing and said “ most of them don’t work “. Very very inconvenient. How are customers supposed to energize gps/navigation equipment?

Pros: professional and friendly

Pros: Everything went smooth, easy drop off, they immediatelly returned the deposit (and I did not have the full coverage from them), very friendly and helpfull staff and the car was updated to higher class without any increment. Overall totally worth it, would definitelly recommend.

Pros: Good service

Cons: A week has passed, but the security money is still blocked. I'm disappointed.

Pros: Quick service and attentive staff. Good and reliable cars.

Cons: Even though we pay for a full insurance, there are still €300 we have to leave as security deposit. That should be done away with.

Pros: The agents on both pick up and drop off we’re helpful, efficient, and personable.

Pros: Excellent service of Wayzor employee who called me when found my glasses I left in the car.

Pros: bom

Cons: tentaram atribuir-me os custtos de reparação dum dano no para-choques da frente, o qual eu sabia que não tinha provocado. Só após eu ter mostrado a foto que tirei do dano no dia que peguei na viatura é que aceitaram não me atribuir a responsabilidade...

Pros: Very friendly and flexible.

Cons: Not Wayzors fault. It just confusing to find the desk where to pick up the car information.

Pros: First time ever we got the car as its in booking portal, as usually renting companies provide “similar” model and old. Also it was almost brand new, with features like parking sensors, Apple Car play etc. Service was perfect during pick up and drop off

Cons: Nothing

Pros: friendly service

Cons: they are not professional and competent.

Pros: Great car, clean

Cons: The baby and child seats were very old.

Pros: la proximité avec la terminal

Cons: l'entêtement de la personne au guichet

Pros: Waiting times were short: both at arrival as on departure.

Cons: N/A

Pros: Information clear, simple and fast.

Cons: Car and service are simply perfect.

Pros: friendly stuff

Cons: Fraude. Legal dispute started. We rented two cars through two different contracts. Charge us for a burned clutch after we left the country and used the full deposit of the first car and a portion of the second car deposit to pay for the reparation.

Pros: New car, clean and free of problems.

Cons: Time spent at the main desk to rent the car.

Cons: The didn't accept my AMEX credit card for the deposit, even if it was stated on the conditions.

Pros: I didn’t like it ! They are not doing their jobs properly and charge the clients for 1 week over £2800 deposit for a car that is not working as it should !

Pros: time spent. Efficiency of agent.

Cons: Tme spent dropping up and off the car

Pros: friendly staff, correct prossidings

Pros: Good price, nice staff.

Pros: The car compay didn't require any deposit what was great.

Pros: Good car.

Cons: GPS and connection to phone was not working on the car.

Pros: Service

Cons: Really nice

Pros: Nice cars, authentic experience.

Cons: Nothing

Pros: Very friendly service

Pros: it was well organised.

Cons: during the pick up of the car the lady focus on every little scratch on the car, it took a lot of time and truly said, there were scratches witch nobody can anticipate. But on the end the takeover was not so strict, I would definitely take their car again.m

Pros: The agents were friendly

Cons: nothing this transaction. I have had trouble in the past

Pros: The clean car and the price and the service and the car itself, Volks

Cons: Nothing

Pros: unknown

Cons: unknown

Pros: Very easy pick-up at the airport

Cons: Was given a car with a lot of dents, which they went over, but wanted to make sure that they knew it hadn't been me.

Pros: Friendly, helpful and efficient

Pros: Overall the whole experience with Wayazor was great.

Pros: Staff were excellent

Cons: Nothing

Pros: Above and Beyond. They are the best I have seen

Cons: Nothing

Pros: Newer cars and great staff had issues with abs on my car called and was replaced and upgraded no extra costs big thumbs up for me

Cons: Did not open until 6am was tight to return car and catch 6:40 am flight should be open by at least 5:00am or 24 hours at airport.

Pros: Straight forward efficient and good value for money.

Cons: Excellent.

Pros: Easy to find, very efficient. Exceptionally pleasant agent at drop off.

Cons: Nothing

Cons: So many extra charges. Ridiculous

Pros: It was my first time renting a car anywhere and I’m amazed how easy it is.

Cons: It was my first time renting a car anywhere and I’m amazed how easy it is. Very helpful people and car was perfect too. Very quick pick up and drop off. Getting quick out of the plane gives you opportunity to not stand in a queue

Pros: Easy to pick up the car, friendly staff.

Pros: The staff was efficient and courteous and had a good sense of humour

Cons: nothing

Pros: Fast, efficient and inexpensive

Pros: Very efficient and nice staff.

Pros: New car, better than expected, the employee giving out and receiving vehicles

Cons: Nothing

Pros: They don’t require a huge block on your credit card, VERY easy to work with, good fleet of cars, great workers-polite and friendly. Willing to take time to explain everything and go over the rental car for existing damage very thoroughly before you drive away.

Cons: Have no complaints

Pros: Everything was made very easy

Pros: Customer service, the price, the communication and assistance from the staff

Cons: We had made a change for the pick - up time, which was acepted online but it wasn't updated in the system. This prolonged the waiting time at pick-up. We expected to have Bluetooth for the GPS and the car didn't have. We expected to drive a Volkswagen and another type of car was given.

Pros: Quick check in / out and nice & clean vehicle.

Cons: Nothing

Pros: Práticos e eficientes

Cons: Carro um pouco sujo no ato da entrega

Pros: On the pick up there was no inspection bellow the car. Wen we deliver that was the first place to look informing us that usually is the place were people damage the car! Accusing us of doing so and make us pay almost 200€ for it!

Cons: We felt scammed. The car was not checked bellow on pick up and on the delivery was the first place they looked looked like they were expecting that! We don’t went with car anywhere besides normal road! Rip off!

Pros: Same as above. Employees were fantastic

Cons: N/a

Pros: Excellent efficient service.

Pros: Fast check - in and check out. Car was new and clean. All staff was friendly and helpful.

Pros: Great value for money. Nice staff. Good location at airport. Amazing car.

Pros: Great experience and price !!!

Pros: Everything went smoothly, and we got nearly brand new car with only 5500km ridden

Pros: Good humor of the guys at the desk, clean car in perfect condition

Cons: A long waiting line at pick up. It seems they really have the best prices among all the car rental providers there.

Pros: Each member of the team knew what they were do. It was like bang , bang and off we go, perfect.

Cons: Nothing l can think of it.

Pros: THe car was super efficient and everything was well organized! I liked that they don't ask a deposit! They don't calculate km! But you just have to give the car back with full gasoline! The check in and out was made from very nice people!

Pros: Car was quite damaged and air con was broken. We had to return the car and exchange it

Cons: We filled the car with more petrol than necessary and they wouldn't refund the difference.

Pros: Polite and helpful staff, the car I had got was upgraded and in excellent condition.

Cons: Cannot fault it.

Pros: No hassles. Worked out great.

Pros: They waited for me despite the delayed car, the pick up was quick and efficient

Pros: Everything was very quick and efficient

Cons: Nothing

Pros: Good value for money and good service.

Cons: The tank wasn't full when we received the car. We were told we could return it with the same amount in the tank, but it was hard to fill the tank 3/4, so we ended up returning it with a full tank, which was a little costly.

Pros: Fast and courteous

Cons: N/a

Pros: fast and easy check out/in

Cons: A/C did not work on the car

Pros: Staff friendliness and ease of picking up and dropping off the car.

Cons: nothing to say

Pros: Flexibility, service....

Cons: - - -

Pros: Nice people, good and NEW car, clean car.

Cons: /

Pros: Fast rent-a-car procedure.

Cons: Tyres were very worn out.

Pros: Friendly, attentive service

Pros: Airport counter girl was so helpful and friendly, gave me an upgrade....the car still had the new scent in it. Great service and a Great price

Cons: i have absolutely no complaints

Pros: convenient at airport

Cons: they had disabled the satnav and expected payment to re-enable it. Dishonest!

Pros: Knowledgeable staff, quick service and reasonable rates.

Cons: Gas tank was not full, we were responsible to return vehicle full to full as indicated on agreement. Agent did not notice on inspection of vehicle during pickup, we only noticed after we drove off and were on the highway!

Pros: Friendly and quick!

Pros: Everything

Cons: I was happy with it

Pros: Efficiency and serious

Pros: Victor was the most pleasant service rep we have dealt with in years. Thanx again Victor. 😃

Cons: Standard transmission. We had our original car for about 2 days and made arrangements to p/u automatic. Totally changed our vacation for the better. Thank you!

Pros: Friendly and efficient service.

Cons: The long queue to collect the car the first day.

Pros: Very nice people at the desk. Explained everything and were very patient. Even gave us a free upgrade to a larger car. Car was nearly brand new no damage. Very easy to drop off. Perfect!

Cons: Had to wait a bit as only 2 people at the desk but really only a very minor thing.

Pros: Everything was seamless.

Pros: everything ok.

Pros: Easy to find and return car. No waiting other than to fill out paperwork on my arrival at airport.

Cons: Needed a better explanation of using a standard and how to find gears. Been a long time since I dove a standard shift and I was getting 3rd gear instead of 1st a lot.

Pros: Other than the paperwork at the airport, everything else worked fine.

Cons: Felt like finalizing the booking at the airport took forever - after a flight that left me with no sleep overnight. So I wasn't feeling too perky at that point.

Pros: Very efficient, quick and seemed very honest people

Pros: Easy pick up Friendly staff Easy drop off Excellent van

Pros: Very friendly staff and excellent prices. Easy to collect and drop off the car.

Cons: Car had a broken parcel shelf and was slightly underfueled.

Pros: They are quick and efficient.

Cons: They did not deliver on the car they promised, promised and Audi and gave a VM.....

Pros: Service

Cons: Nothing

Pros: Both on pickup and later on phone service was 1st rate.

Cons: Minor: on return rep was all alone. I asked a spl favor due to an injury I has sustained on the trip, to drive me the short distance to the terminal instead of walking. Because he was alone he couldn't.

Pros: No hidden fees. No surprise added expenses. Great overall service.

Cons: Not much, as other rental company is worst. But they can try to stream line there pickup and drop off time. They could pioneer the process so that others can follow .

Pros: very helpful and efficient

Pros: Aftercare customer service was absolutely superb. I felt that WAYZOR customer agents Dídia and Arnold were superb in handling my issue (was given the wrong car at initial pick up -- a Peugeot 2008 -- as an upgrade -- due to inavailability of VW UP as originally booked) The customer service was superb, really 1st Class. Arnold was especially friendly when we met him at the WAYZOR main office on a Saturday morning. I really appreciate it. The cost was absolutely amazing too!

Cons: The que to pick up and drop off was ridiculous. 45 mins in the Q to pick up with pregnant wife -- not good, but i suppose not Wayzor's fault if it is busy period. The car offered wasn't what I ordered, but they tried to upgrade. The upgrade however IMO was inferior, but again not WAYZOR's issue other than poor inventory control. Just a little bit of inconvenience to resolve, but no biggie. Would be very happy to go with WAYZOR again, and recommend to family/friends.

Pros: Mostly everthing

Cons: wasn't expecting a red car with WAYZOR all over it. Told it was the cheapest rental as others were a little bigger " sorry " but all VW up were the same size so a bit annoyed it couldn't be changed

Pros: The price of the hire car was very good and overall my experience was excellent, I had no problems and both pick up and drop off were efficient. Although I was fortunate to be off the plane first and pick my car up quickly. By the time I had finished the paperwork etc the queue to pick up the car was quite large and I imagine the people towards the back would have been waiting for quite a while as there were only 2 desks to process people's rentals.

Pros: Good price, friendly staff

Cons: Long waiting in the airport

Pros: I thought the value was excellent. Loved the car, everything about the rental was very easy.

Cons: Nothing. a bit of a wait at the desk in the airport but not a big deal.

Pros: Fast and efficient

Cons: Car had lots of scratches so it was difficult to see if I had possibly added any

Pros: everything was excellent smooth car, great rep

Cons: nothing!

Pros: Smooth and easy service, agent was very nice.

Cons: Nothing

Pros: quick, nice and easy

Cons: -

Pros: They were efficient and friendly.

Pros: The value for money was just great. They did not block any deposit on the credit card, but marked 11000EUR as liability in the contract. The car was good.

Cons: Everything with them was fine.