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![WheeGo at Frankfurt Airport](https://www.discovercars.com/PartnerFiles/584/logo_70x35.png)
WheeGo at Frankfurt Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Service was nice.
Cons: They changed the car that I had reserved.
Pros: Price and efficiency
Cons: The car was very dirty on the outside and when I brought it to the attention of the staff on the ground, they said it is okay to be dirty. Also the car was not full of petrol but forced me to accept that. I didn't like that. I ended up spending £15 to top it up.
Pros: Terrible service. Long wait. Hard to find rental counter. Gave me wrong car. Had to walk all the way back for another. Then gave me a car with damages which were noted on the contract and photos also submitted. After returning the car, they are now stating I caused the damages. Sending me invoices and I did not cause the damages that were there when I received the vehicle!
Cons: Returned car. Told person there and showed him contract with damages already there when got the car. He said okay and no problem.I walked to the rental desk asking for confirmation of the return and he stated if okay verbal given that was all, and they don’t give a written return. Days later I am getting invoices for damages that were there at time of rental and noted on the contract. Terrible company practices! Also, they say to reply if need help and then they don’t answer!
Cons: They make mistakes between me and other people
Pros: Very bad experience, after a 10 year flight the last thing you want to hear is that they don't have any cars at Wheego and asking customer to call Discover cars instead. Wheego is a shady company and they were trying their best not to give me the security deposit of $900. I had to fight for it
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Credit card must be valid after rental period for at least 60 days.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Pick-up & Drop-off
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