WheeGo at Prague Airport

Pros: Friendly staff , efficient from start to finish

Cons: Nothing to note

Pros: good and personal approach

Pros: Friendly, efficient staff, great price, fantastic car, ease of collection and drop off!

Cons: Nothing, all great. Easiest, least stressful car rental I've had!

Pros: The car rental place provided a clean car. The staff was friendly and helpful.

Cons: We had to wait for about an hour to get our reserved vehicle.

Pros: Everything!

Cons: Nothing!

Pros: Very friendly and patient staff. Made sure we knew how to drop the vehicle off after hours and make sure we could get a shuttle back to the airport for our flight.

Cons: Nothing.

Pros: It was ok.

Cons: Nothing it was just ok

Pros: fast and efficient

Cons: phone call about car not being returned when it was already returned.

Pros: The car rental agents and the shuttle bus drivers were very helpful and kind. The total service went very smoothly. I will come back!

Pros: Clear communication, great service, great value.

Cons: Misinformation about the renurn place privded us in the mail. over-charging for a tiny damage to a wheel plate

Pros: Excellent, friendly lady at the desk

Pros: They were quick, efficient, and were able to upgrade us with no additional cost!

Pros: Friendly and efficient

Pros: Great car

Cons: The company scammed me 600 euros for damages I did not do. Nobody at the drop off, so I took pictures of the van in perfect condition. The next morning I receive pictures with damages. Something happened out of my rental and the 2 sets of photos at a different time are different. Which makes the check out protocol invalid. Big scam.

Pros: Agent was professional and efficient. Advised about local rules and regulations. Appreciated.

Cons: No desk in terminal, took some time to find bus

Pros: Really helpful and customer friendly staff

Pros: Ask for Jakub, he’s the man when it comes to helping everyone. Thank you.

Cons: N/a

Pros: New car

Cons: Not the same car that I ordered They charged me an additional fee for the child seat, which is a maximum of 10 days only. full insurance fees are high.

Pros: Nothing to single out on this occasion

Cons: N/A

Pros: They are located outside the terminal, but they offer pickup and drop off which was even more convenient then renting a car inside the terminal.

Pros: Car was good and clean

Cons: They canceled my order without notifiying me. I had a phone call with them 2 weeks earlier where i got confirmation that the car i booked was in order.

Pros: Good, almost new car. Courteous representatives.

Cons: The office is off the airport. A shuttle is provided but it took us some time to find it. Shuttle vans are not a the Marriot hotel, but across the street from the hotel. Also, they are not labeled WheeGo, but rather simply "Go". We had to walk around to find the shuttle.

Pros: Excellent customer service, free and timely airport shuttle, car almost new.

Cons: No complaints.

Pros: Great customer service from the agents.

Cons: Would have preferred a smaller car as booked. Totally understand that a small vehicle wasn’t available.

Pros: I've been using WheeGo for some time.

Cons: They didn't provide the car booked (Toyota Corolla Cross) and gave me a smaller car which I didn't like. Some issues with the agent as well.

Pros: הרכב היה מתוחזק היטב ונקי.

Cons: נדרש שידרוג של משרד החברה , קבלת הרכב לוקחת זמן רב מדי וההמתנה אינה נוחה ומסודרת

Pros: Service with a smile

Cons: Charged me 200 euros for a scratch. Not a deep one, made by one of the bags on a bumper. Because I didn’t made the insurance with them, but with you.

Pros: The courtesy of your staff.

Cons: Only the remote location, otherwise I found your operation quite satisfactory.

Pros: knowledge, speed

Pros: الاستقبال الجميل ، وسرعه الانجاز وسياره كانت جديده وارجاع بوليصة التأمين

Cons: موقع الشركه بعيد عن المطار ولكن يوجد باص خاص لنقل الزبائن للموقع

Pros: Amazing people working there

Pros: Everything went well.

Cons: The way the Full insurance coverage was handled and sold is a joke. I was under the impression that I purchased REAL FULL coverage for the entire trip. At the counter, I had to pay $60 extra to be able to go to outside the renting country. This was missrepresented during the reservation process. Additionally, the "full coverage" was a joke. Covered for max of $3,200, with $1,000 deductible? For theft, damages, etc on a new car??? I will probably rent elsewhere only because of this.

Pros: They waited us a few minutes after working hours and didnt extra charged us for it

Cons: The car provided was a basic modell

Pros: Everything went smoothly, good value for money

Pros: The guy who gave me the car is very nice and professional

Cons: Kuba Maslej is a crook, please get rid of him.

Pros: I liked this very much at the forefront of communication and satisfaction with the customer

Pros: Friendly service

Cons: Great value

Pros: The agent was very supportiv and help US, he alocated a verifica good auto !

Pros: Friendly

Cons: Drop off location

Pros: The employee

Pros: The representatives were great! The car was very fuel efficient. However, they are not in or near the airport. I was shocked at the price, and I was not told that the cat had to be back at the time I thought my flight would arrive. It was delayed, however they rushed me to return the vehicle.

Cons: When I arrived in Prague late at night, the price was not what I was told I’d owe. I was asked for an $800.00 US dollars deposit (even though I had a credit card).Then they let the deposit go, but I had to pay for full coverage.

Cons: Got ripped off (€200/-) for a small scratch on the wheel

Pros: easy going , and good price

Pros: Nice agents, good value.

Cons: Me as a driver didn’t have master card(only debit card), and wanted to use one of the other travellers card (for deposit), and used some time sorting this out. But we sorted it out :)

Pros: Agent was friendly

Cons: We arrived about 1/2 hour before the scheduled return and nobody was there! Upon renting the car, nobody advised about this situation. We had to pay to call the company to find out what to do.

Pros: Patrick was amazing and so helpful don't go anywhere else to rent if you stay in prauge

Pros: easy and simple

Cons: Better signposting where your pick is.

Pros: Fantastic service, really.friendly and explained everything fully

Cons: Wants me to pay for something I definitely did not do, because I did not take their insurance. It was the agents way of getting money from me. Extremely deceptive and just trying to take advantage of Americans or those foreigners who have a credit card as insurance.

Pros: Great service as always - fast, friendly, transparent.

Pros: Service is more than ok.

Cons: Nothing

Pros: Albert was great! No complaints. :)

Pros: You are big frauds...thieves...fuck your houses bastards...Czech Republic never again!!!!

Cons: thieves and swindlers...

Pros: Great support, very clear instructions, Albert was very welcoming, polite and patient with providing all the information. Fast pick up and drop off. Thank you! Definitely not the last time renting a car :))

Pros: Customer service and staff behavior with clients.

Cons: Attention to details.

Pros: שירות מצויין ואדיב עזרו לי מאוד למרות קשיי השפה ..

Cons: חוסר בגלגל רזרבי וקרע בגלגל באמצע שום מקום באמצע הלילה גרם לי לחכות לגרר שלוש וחצי שעות פלוס התעסקות אצל המוסך עוד כמה שעות עניין לא נעים בכלל במיוחד כשאתה בחופשה

Pros: Overall, we had a fantastic experience.

Pros: They can be good company if only given a full tank And they will not look for unnecessary charges on the return

Cons: You are good company But the rental company is very bad. I received the car with no fuel at all. The fuel light came on as soon as I received the car. I spent a lot of time looking for a gas station and it is also very difficult to return empty fuel. Apart from that, I returned the car with a drop of dirt, which is standard in every rental company, and I rented in almost most of the world, as a person who has a successful advertising company in Israel, I travel a lot around the world to meet wit

Pros: - Quick service - New car - Reliable airport shuttle - Touch free drop off service

Cons: - Empty to empty fuel policy

Pros: Representatives outhandling and helpful beyond.

Cons: The window washer could have been filled, prior to departure, ran out first day