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WheeGo at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Lier! I waste my money becasue I was late for a car and my booking was cancel! I was late 2 hrs. Horrible rental car!
Pros: Nothing, I'll never use them again
Cons: I have received an invoice from Wheego on the 13/02/2025 nearly 2 weeks after returning the car for 4800 polish zlote. They stated that there were 3 new chips on the windscreen and charged 1600 polish zlote for each of them. I have been charged £965.20 from my credit card even if I don't agree with the damage. The sales person from Wheego has been trying to push me to get an insurance directly from them but I refused because I have bought a full coverage for the car.
Pros: nothing
Cons: no one met us at the airport. there is no shuttle at night from rent car place to the airport. Because no one was there to pick up car at night, we left the keys in the locker. We took partial photos of the car. In the evening, we received an email with the photos showing that there were scratches on the car and the repair would be very expensive- that isnt price for scratches. in our photos there are no scratches. take proper photos of the vehicle before and after, including a video
Pros: help full
Cons: good over all
Pros: nothing
Cons: I was forced to pay a significant higher amount on pickup. this is exactly what other customers report on their reviews
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Renters from the following country(ies): Australia, Canada, Japan, USA must provide the following documents: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher, International Driving Permit (IDP) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.
Credit card must be valid after rental period for at least 60 days.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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