Christchurch Airport (CHC), Christchurch, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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yesaway at Christchurch Airport

153 Orchard Road, Harewood, Christchurch, New Zealand
0064 33 585 740 / 0064 21 353 383
Pick-up instructions
1. Upon arrival at Christchurch Airport, Please phone 0064 21 353 383 or 0064 3 3 585 740 to arrange pick up. 2. Once collect your luggage, please go to Exit Door 2 and wait for our shuttle. 3. The driving distance from Airport to our office is about 5 mins. After Hours(6:00PM- next day 8:00AM) 1. Please provide your information to Yesaway before arrival You can click this link to fill your information https://www.yesaway.com/nzfillinform/. Or otherwise, please contact our staff directly 0064 33 585 740. Note, you must provide your info at least one day before arrival. 2. Airpark provide our after hour pick up / drop off service. Please contact them upon arrival and their free shuttle will come to Exit door 8 to pick you up. Airpark contact number: 0800 247 727 or 03 3603113
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:01-17:59
Tue:08:01-17:59
Wed:08:01-17:59
Thu:08:01-17:59
Fri:08:01-17:59
Sat:08:01-17:59
Sun:08:01-17:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

New Zealand
Toyota Highlander
10/25/24

Pros: Everyone was very helpful

Cons: I had confusion with pick up at airport

New Zealand
Toyota RAV4 (2016-2018)
10/21/24

Pros: Easy, streamlined and genuine

Cons: Nothing springs to mind

New Zealand
Kia Carnival
6/25/24

Pros: Fast and easy going,

New Zealand
Subaru Forester
6/17/24

Pros: reliable quick service at reasonable price

Cons: nothing

New Zealand
Kia Carnival
4/5/24

Pros: Good communication and prompt with shuttle service from and to the airport. The car hired was perfect for our big family and very spacious.

Cons: There was nothing not to like. I would happily use their services again in future. Thank you.

Spain
Toyota Yaris
4/3/24

Pros: Best rental service we’ve ever had

New Zealand
Toyota RAV4 (2016-2018)
3/18/24

Pros: The efficient staff.

Cons: Nothing.

New Zealand
Toyota RAV4 (2016-2018)
3/11/24

Pros: Wuick drop off

Cons: Hard to understand staff,

Australia
Toyota Yaris
3/10/24

Pros: Car was ready to go when we got there.

Cons: Had trouble understanding the girl and I think I paid for the second driver twice. Also car wasn't real clean. But it did run well which is more important.

United States of America (USA)
Mazda CX-9
3/8/24

Pros: Friendly staff. Airport shuttle easy to find and efficient. Good car provided.

Cons: Had to wait a short while at the reception. I was in line and twice other customers walked in past me and got served straight away.

Singapore
Toyota Corolla
3/3/24

Cons: we spent 20mins listening to complaints about speeding drivers, about drivers who have spoiled the cars by driving too hard, this is not how car rental pick ups are conducted in 2024. For the car return while waiting for the shuttle to the airport your staff member took an extended amount of time while we were sat in the shuttle, i went to look for them and found them around the back of the office gossip with another staff member, when they saw me they suddenly came running back to the shuttle

France
Subaru Impreza
2/29/24

Pros: Avoid Yesaway They gave me a car that was 5 years old with nearly 130,000 kms. A Chinese company for Chinese people

Cons: Old car with many impacts. I had to take many photos to prove everything. When dropping -off the car they absolutely wanted to make me responsible for a ridiculous tiny weeny impact on the windscreen. They eventually recognised it was there beforehand. Bad service and unfair staff.

Netherlands
Toyota Prius
2/28/24

Pros: Friendly staff, clearly explained requirements

New Zealand
Kia Carnival
1/29/24

Pros: really friendly company, rapid pickup from airport, very clear info on rental. Very nice, near new car.

Cons: all good.

New Zealand
Toyota Corolla
1/29/24

Cons: The car phone charger wasn’t working

Australia
Toyota RAV4
1/28/24

Cons: Car was dirty, had cobwebs. Team didn't know how to Install a car seat - they need to be trained on this. Spent 2 hours trying to Install and it pushed our whole day back!

New Zealand
Toyota Yaris
1/28/24

Pros: efficient, speedy, friendly

Cons: mitsubishi mirage is very poor quality small car; noisy, poor handling, and hard suspension

New Zealand
Toyota Yaris
1/20/24

Pros: Easy, efficient and cheaper than the bigger companies

New Zealand
Toyota RAV4
1/18/24

Pros: Nice car fast service

Cons: The kids capsule is a lil dirty could do with a upgrade

Australia
Toyota Previa
1/11/24

Pros: Professional and friendly. Good quality, comfortable vehicle (although the service appeared to have been overdue and the car kept alerting us)

New Zealand
Toyota Vitz
1/2/24

Pros: the way they rip off customers

Cons: wasting time and asking money out of limits .

New Zealand
Toyota RAV4
12/20/23

Pros: Drop off service and friendly lady who drove us back

Cons: The agents didnt know how to fit car seats they provided. We spent an extra hour trying to work out how to fit the car seat safely

Malaysia
Mazda CX-9
12/11/23

Pros: Camry that I rent should have reverse alarm so that warning when something to hear to the car

Cons: Pick up & drop the car so excellent

Australia
Subaru Forester 4WD
12/8/23

Pros: The staff were friendly and happy to help

Cons: As an international traveler having to find a phone we could use to telephone the office for a pickup was a headache we really didn’t need after an international flight. Searching for the correct out door etc was also painful. Maybe a courtesy phone to the office near the other rental car companies would be a good idea.

Austria
Toyota Yaris
12/2/23

Pros: Super service! Very very friendly staff!

Kenya
Toyota Aqua Hybrid
11/28/23

Pros: Professional and efficient

Cons: Nothing. Keep up the good work!

Malaysia
Toyota RAV4
11/26/23

Pros: Friendly and efficient.

Cons: All

Australia
Subaru Forester
11/21/23

Pros: Great communication and follow up, easy process, good staff

Cons: Even though pickup and drop off were not in the airport terminal, the shuttle service was efficient

Australia
Toyota Previa
11/21/23

Pros: Vert quick and great after hours service

New Zealand
Toyota Vitz
11/17/23

Pros: The efficiency & slickness of the whole procedure

Cons: Nothing

New Zealand
Toyota Yaris
11/1/23

Pros: Easy and price competitive

New Zealand
Subaru Forester
10/30/23

Pros: Fast and I got the new car

New Zealand
Mazda CX-5
10/25/23

Pros: Quick easy pick up and drop off. Really clear instructions given re: speed around town, nearest gas station to top up prior to returning vehicle etc. We caught the Yesaway Shuttles straight away to and from the airport. We got a Mazda CX5 2023 and it was in excellent condition including cleanliness. We decided not to get the child restraint and was refunded within the hour of changing our mind. We travel often and opt for car hire and this was one of the best/smoothest experiences we've had.

Cons: All the child restraints need cleaning, they're quite filthy really. You also need to install them yourself. However we decided not to go ahead with this as we did bring a half booster with us for our 6 year old, and our oldest is tall enough to use the seat belts. Because the service was so friendly, ace refunded so quickly, we were impressed with the car and rated it 10/10.

Australia
Toyota Aqua Hybrid
10/24/23

Pros: Great drop off pick up service

France
Toyota Aqua Hybrid
10/24/23

Pros: Pickup went very fast, the car was in perfect state given the milage, was given an antitheft device, car was a hybrid. Return even faster

Cons: Nothing. Recommend 100%

New Zealand
Toyota Vitz
10/22/23

Pros: Great service . Will use again

Cons: Extended car rental as requested

New Zealand
Nissan Tiida
10/12/23

Cons: Tried to call one of the numbers (landline) and it didn't let us call it like it didn't exist, had to call the cellphone a few times until they answered as the inbox is full

New Zealand
Toyota Vitz
9/8/23

Pros: Great people and a great service

Cons: Great

New Zealand
Toyota RAV4
9/6/23

Pros: friendly lady

Malaysia
Toyota RAV4
8/22/23

Pros: Fast and Friendly

Australia
Subaru Forester 4WD
6/27/23

Pros: Friendly staff, shuttle bus available

Cons: Wasn't sure how to start the car as never driven a Subaru before. A quick question and tutorial would of been nice, but I worked it out

Australia
Toyota Vitz
6/20/23

Pros: Efficient service and staff trust in customers. Due to it being dark outside (after 5:00 pm) and the car having a dark colour, the Rental Agent told us that there were a few scratches but no dent damage. If we brought the car back without any dent damage there would be no claim against us. Although we took photos of scratches on the car the next morning, it was great to note that the Agent followed through on their advice (no claim if no dent damage).

Cons: It would be great if the Agency could install a free call phone at the airport for customers to contact them. I don’t have international roaming on my phone and calls from the pay phone at the airport cost $7.50 per minute. Alternatively, a WhatsApp contact number will help as we can use the free airport wifi to call.

Australia
Mitsubishi Pajero
6/19/23

Cons: Car was not the one we asked and paid for. Not to mention that, but when they bought it around it was filthy and hadn’t been cleaned. We asked for a refund and they wouldn’t give it to us. We didn’t even get a partial refund for receiving a cheaper car than the one we paid for. Then, we dropped it off and the man recieving it said it was fine, and received in good condition, then the following day they charged us $200 for damage to the car. Awful company. Will be using the big guys next time.

New Zealand
Toyota RAV4
5/31/23

Pros: Pick up was ok and drop off was fine. 20min wait to get picked at the airport was unexpected as I phoned ahead and they had my landing time. The lady that took me back to the airport was lovely though.

Cons: My credit card was not taken, which I made the booking with, and this was disappointing as I try to use this to earn points with. I would have booked elsewhere had I known. The hold charge was taken on this card so I would expect the full charge to be taken. The car had 170,000 kms on it and had very rough Transmission and soft brakes. I didnt feel very safe driving it. I expect more from a rental car. I will be sticking with the name brand rental places next time.

India
Mazda Demio
5/20/23

Cons: The agent / driver who was first assigned to drop us from the cantebury airpark to the airport was extremely rude to us. We arrived 15minutes before time however the agent / driver rudely insisted us to park the car first and then carry the luggage to the air park office .We politely explained that as the bags are too heavy we would offload the luggage at the airpark office first and then park the car . To which he hailed harsh words of insults and drove away . All this mess at 5:45am !

New Zealand
Toyota RAV4
5/16/23

Pros: Very effecient and friendly team members. Car was nice, clean and spacious

New Zealand
Toyota RAV4
5/13/23

Pros: Quick and efficient

Australia
Toyota Corolla
4/30/23

Pros: Prompt clear communication. Friendly staff

Cons: Availability of car options.

New Zealand
Toyota Yaris
4/28/23

Pros: very efficient + easy to deal with

Cons: car had no windscreen cleaner fluid and battery died when left the lights on car not running for 15mins

New Zealand
Mazda Demio
4/23/23

Pros: Such a quick easy service - I’ll definitely book again

Cons: Nothing - it was perfect

New Zealand
Nissan Tiida
4/22/23

Pros: Very efficient administration and that they didn't try pushing additional costs on to me.

Cons: Uncertainty around the car that I actually got.

Australia
Toyota RAV4
4/22/23

Pros: Awesome

Cons: Nothing

Australia
Toyota Alphard
4/17/23

Pros: Very quick & efficient

Cons: Sent car out without checking oil , window washer water, car pulling to the left , lots of stains on carpet .

Hong Kong
Subaru Impreza
4/17/23

Pros: The entire process from being picked up and dropping off car was nice and simple. Stress free.

Cons: The car could’ve been a little cleaner, particularly the grubby windscreen. The wipers were also not performing well, which made driving in the rain a nightmare, but the feedback was well received and I hope they incorporate such checks in future.

New Zealand
Toyota Corolla
4/13/23

Pros: Fantastic service

New Zealand
Mazda Demio
4/10/23

Pros: Very efficient and very friendly.

Cons: Nothing was very happy with our rental.

France
Mazda Demio
4/7/23

Cons: The car was nearly 13 years old. The interior very used.

Australia
Toyota Previa
4/4/23

Pros: On pickup, we had little or no problems. Car was clean, ready for us to take.

Cons: We ended up taking the GPS back because it didn't work properly. We received our credit very promptly. Excellant servise.

Australia
Subaru Forester 4WD
4/3/23

Pros: Warm welcoming service .

United Kingdom
Mazda Demio
3/30/23

Pros: helpful staff

Cons: closed at 1700hrs

United Kingdom
Toyota Corolla
3/25/23

Pros: When we dropped the car back, the lovely staff member drove us directly to the airport.

France
Toyota RAV4
3/18/23

Pros: The cars that were offered are all very old and have driven more than 100000 km.

Australia
Toyota Highlander
3/16/23

Pros: fast, efficient and friendly. I really like the airport shuttle.

Cons: The only delay I had was in confirming my change of pickup time online. It came through but took a couple of days to confirm.

New Zealand
Toyota Corolla
3/15/23

Pros: Fantastic fast and pleasant

New Zealand
Mazda Demio
3/12/23

Pros: Very friendly service, pick up and drop off from the airport, very convenient

United States of America (USA)
Subaru Forester 4WD
3/11/23

Pros: Friendly staff, ease and speed of processing, quality of vehicle.

New Zealand
Toyota RAV4
3/10/23

Pros: They were so kind and it was easy , no waiting in a horrible queue. Can’t say enough about these lovely people !

United States of America (USA)
Mazda Demio
3/9/23

Pros: Fast, friendly service.

Australia
Toyota RAV4
3/5/23

Cons: The car was not very clean inside and out.

New Zealand
Toyota Corolla
2/21/23

Pros: Good service

Cons: Nothing

Malaysia
Toyota RAV4
2/17/23

Pros: Easy to get ride to Yesaway office from airport and back to airport, reasonable cost of rental and good service staff

Cons: Car was not clean enough at pickup

Australia
Toyota Yaris
2/17/23

Pros: Very good condition

Cons: Nothing

New Zealand
Suzuki Swift
2/16/23

Pros: Easy and friendly

Australia
Subaru Forester 4WD
2/12/23

Pros: Friendly

Cons: Good

France
Subaru Impreza
2/11/23

Pros: Staff were helpful

Cons: Car was in poor cosmetic condition but mechanically functional.

United Kingdom
Toyota Vitz
2/5/23

Pros: 1st time rental car has called me once landed to instruct where to be collected from. was nice touch

Cons: had a slight issue with sat nav on arrival, options was suggested, and sat nav kept dropping down once hitting a bump. only fault.

New Zealand
Mazda Demio
1/31/23

Pros: Very close to the airport with a quick pick up. Large check in and parking area.

United Kingdom
Toyota RAV4
1/30/23

Cons: The car itself had very high mileage (but understandable given the shortage of rental vehicles in NZ currently and the overall price) but there was a strong smell of cigarette smoke in the vehicle which I had to deodorize myself during the rental period. The intermittant wiper function did not work and the wiper blades themselves needed replacing.

New Zealand
Toyota RAV4
1/26/23

Pros: Easy pick up and drop off and easy booking process online

Cons: I was charged $200 for out of hours (barely) pick up and drop off. The insurance position wasn't clearly set out when I picked up the vehicle. I should have had the opportunity then to make changes but wound up with a 5k excess.

New Zealand
Toyota RAV4
1/23/23

Pros: Great service

Cons: None

Australia
Mercedes Sprinter
1/23/23

Pros: We got what we asked for

Cons: Last second admin issues that should have been dealt with in the weeks leading up to the trip.

Australia
Toyota RAV4
1/18/23

Pros: Friendly and polite

Japan
Subaru Forester 4WD
1/7/23

Pros: That you were willing to respond to the time change.

Cons: nothing. When I lost my water bottle, they were willing to look and found it!

Australia
Toyota Previa
1/2/23

Pros: Friendly and fast service

New Zealand
Toyota Corolla
12/30/22

Cons: We were surprised to find out our excess was $4000 as the company actually providing the vehicle is not discover cars. We were told if we had an accident we would have to pay the $4k but could then reclaim it from discover cars later. It would have been good for this info to be clearer before we signed up with discover cars

New Zealand
Toyota Land Cruiser Prado
12/29/22

Pros: Absolutely nothing

Cons: The car was expensive and substandard. It had a terrible odour, possibly from a bad cabin filter and the suspension was dangerously worn making the car handle terribly. I reported these things to the office staff, but they weren't interested.

Australia
Hyundai iMax
12/21/22

Pros: Cheapest option.

Cons: Car was not in roadworthy condition as front tyres had no threads on the inside and white fibres was already visible. Brakes were spongy and steering wheel vibrates when braking hard. I had to spend time out of my vacation to stop by a tyre shop to replace them. Although I was fully reimbursed after that, I lost precious vacation time and was left with over 500 NZD after we left NZ as refund took 3 days to clear after processing it. Nothing they can do because that's the bank system.

United Kingdom
Toyota RAV4
12/20/22

Pros: Easy to use website and flexible change when I made it prior to rental.

Cons: Nothing major - car was just fine. Had done 220,000km but was totally fine.

Malaysia
Mercedes Sprinter
12/14/22

Pros: Very smooth and helpful

Cons: No

New Zealand
Subaru Forester 4WD
12/12/22

Pros: EASY PICKUP EASY RETURN

United Kingdom
Mazda Demio
12/12/22

Pros: Very friendly and efficient staff

Cons: The car provide was a Japanese import and all in-car instructions were in Japanese. This made it difficult to operate items in the car.

Australia
Suzuki Swift
12/6/22

Pros: girl on counter very good,nice and friendly

New Zealand
Toyota Previa
12/5/22

Pros: nothing they are trying to charge me extra for their unsafe car they provided for my clients

Cons: the rental company has provided an unsafe car and are trying to chage me to fix it even tho their pre renntal photos prove the problem was pre excisting

New Zealand
Toyota Corolla
12/2/22

Pros: Friendly staff

New Zealand
Toyota Corolla
11/19/22

Pros: Quick & friendly

Cons: N/a

Australia
Toyota Yaris
11/18/22

Pros: They rang me about a failed booking

Cons: The problem was discover cars

United Kingdom
Toyota Yaris
11/16/22

Pros: Car obviously well serviced as it was high in miles and did not miss a beat. Great value.

United States of America (USA)
Mazda Demio
11/15/22

Pros: Efficient in check in and return.

Cons: The car is a little bit old.

Australia
Toyota RAV4
11/15/22

Pros: Very kind staff good service

New Zealand
Hyundai iMax
11/14/22

Pros: Car was very clean. Was a good vehicle to drive

Cons: long checkout time for vehicle pick up. the car did not have GPS or Bluetooth or Aux to connect to the stereo

New Zealand
Toyota Corolla
11/9/22

Pros: Prompt, efficient and super easy. No drama.

Australia
Toyota Highlander 4WD
11/9/22

Cons: Surcharge on not filling the tank while returning could have been less.

Australia
Toyota RAV4
11/8/22

Pros: Friendly and efficient

Cons: Car provided was a very well worn vehicle with over 200,000 Klm, seats were very marked and looked dirty.

New Zealand
Toyota Corolla
11/3/22

Pros: Good Service Easy pick up and drop off

Cons: Nil

United Kingdom
Mazda Demio
11/1/22

Pros: Free shuttle service to and from the airport. Efficient service to pickup and dropoff the car.

New Zealand
Toyota RAV4
10/30/22

Pros: price

Cons: time it took to get picked up, vehicle had a constant noise and one of your team left her phone under the seat and rang about 5 times then tracked us down while we were in chch to get her phone back

New Zealand
Toyota RAV4
10/28/22

Pros: friendly and fast

Cons: nothing

New Zealand
Mazda Demio
10/27/22

Pros: Good service

Australia
Suzuki Swift
10/26/22

Pros: The overall service was very good. Small things like the multi plug phone charger and the umbrella are great initiatives

Cons: The car air-con smelt stale, I run it for quite a while with the windows down and it didn't improve. Thankfully I only wanted to use it once so it wasn't an issue.

United States of America (USA)
Subaru Impreza
10/24/22

Pros: Good instructions about where to meet the shuttle on arrival and efficient shuttle service for return to the airport

New Zealand
Suzuki Swift
10/18/22

Cons: Car was making strange noises. Sounded like a fan belt

New Zealand
Toyota Corolla
10/18/22

Pros: the phone mount and charging cables included in the car were a great addition (as well as the umbrella).

Cons: nothing of note.

New Zealand
Toyota Corolla
10/17/22

Pros: Excellent. Quick shuttle service, very efficient check out, good car and same experience on the way back to the airport. Highly recommend.

New Zealand
Mazda Demio
10/13/22

Pros: All the documents were pretty much ready to go straight away. It was a very quick and easy process and then I drove away not too long after I arrived. When I dropped the car back they inspected it straight away and then took me and my kids in a shuttle to the airport. Was a great experience and would go through

New Zealand
Toyota Yaris
10/10/22

Pros: Good organized.

Cons: We found some rubbish in the car.

New Zealand
Suzuki Swift
10/6/22

Pros: Easy pickup and handover.

New Zealand
Toyota RAV4
10/5/22

Pros: Quick easy pickup, good communication from friendly staff, and quick easy after-hours drop off with a prompt short drive in a courtesy van to the airport.

Cons: Would have preferred a more detailed "existing damage" report as it didn't show all scratches and windscreen chips, but the friendly staff took the initiative to invite us to photograph and video the car before leaving, which took away any awkwardness from doing so, which we really appreciated.

New Zealand
Toyota RAV4
10/3/22

Pros: Accomodating change in drop off. Clean spacious car. Great customer service

New Zealand
Toyota RAV4
10/2/22

Pros: quick, efficient, good value

Cons: I have shortened the rental by 2 days, but the price remained unchanged

New Zealand
Subaru Forester 4WD
10/1/22

Pros: Quick pick up and drop off procedures. The car is clean and a free umbrella is provided

Cons: N/A

New Zealand
Toyota RAV4
9/29/22

Pros: Customer support, simple and hassle-free services.

Cons: Everything was perfect. No point of disliking.

New Zealand
Toyota RAV4
9/27/22

Pros: Quick efficient friendly service

Australia
Mercedes Sprinter
9/26/22

Pros: Very organised with clear instructions, polite staff.Very clean facility. Great van and very clean - we had the Mercedes Sprinter. Yesaway did not require reimbursement of Road User Charges (RUC) for diesel-powered vehicles, unlike the one we had in Auckland costing 10cent/km.

Cons: nothing-

New Zealand
Hyundai iMax
9/26/22

Pros: Good service alltogether

Cons: One headlight issue for the van

New Zealand
Toyota RAV4
9/25/22

Pros: So easy and straight forward and when needing to extend the rental period was an absolute breeze I would definitely use again and would recommend

Cons: The car Bluetooth didn’t work so lost radio reception a bit

Singapore
Toyota Alphard
9/23/22

Pros: Friendly service

Cons: Car was not thoroughly cleaned. Stains are visible everywhere. Rubbish were still in the car. Snow chain not avail with this car rental company. Was worried if the drive needed snow chain as I won’t be able to return it to the original place of of snow chain rental as won’t be going back to the same town again.

New Zealand
Toyota Corolla
9/23/22

Pros: 100% efficiency

Cons: Nothing that I experienced

New Zealand
Toyota Corolla
9/15/22

Pros: Close to airport.

Cons: Took a little while to pick us up after we phone from airport.

New Zealand
Mazda Demio
9/15/22

Pros: Very fast and efficient!

Cons: Though they had lots of carseats to choose from, they were very low quality car seats and a bit dirty. My child did not look comfortable in it. Next time I'd bring my own carseat over hiring.

Singapore
Mazda Demio
9/14/22

Pros: Managed to get a very good deal from yesaway. Car is exceptionally clean upon pickup. Staff explained clearly on what are the things I need to take note.

Cons: I rented show chain as well but there is no one that could show how to fit a snow chain.

Israel
Mazda Demio
9/12/22

Pros: its very easy for me to approach and get the service done. they are good business

Cons: the office is outside of the airport but they pick people up anyways, not a big hassle.

New Zealand
Toyota RAV4
9/8/22

Pros: Excellent 💯

New Zealand
Toyota Previa
9/7/22

Pros: Very efficient and helpful service

Australia
Toyota Vitz
9/4/22

Pros: Very efficient.

Australia
Toyota Yaris
8/31/22

Pros: easy transaction, car in good condition, quick in and out for pick up and drop off, cheapest price around

Cons: the outside of the car was pretty dirty. but the inside was spotless. its the only negative thing i have to say

New Zealand
Subaru Forester 4WD
8/25/22

Pros: Have hired from you for the last 3 - 4 trips and aside from uncertainty, variance of rental costs with this latest agreement, service and vehicle quality was excellent as always.

Cons: Uncertainty, variance of hire costs of this latest rental agreement.

New Zealand
Toyota Yaris
8/25/22

Pros: Very quick pick up from airport and quick service to get the car and go. Instructions on email and documents they gave us were easy to follow

Cons: Nothing to say here as this was the best car rental experience we have had! Thank you :)

New Zealand
Toyota Yaris
8/23/22

Pros: The service from booking to pick up was ok. But vehicle died at night time. We called for help. But we were told to provide our credit card or no help. We called someone to get us a jump lead and bought one for $59 from the gas station and it made the car work.

Cons: Calling for help when car broke down. We had to pay before any help.

New Zealand
Toyota Previa
8/23/22

Pros: Friendly and i like the way the briefed instructions and circled where the help line number was. The van smelt funny though but it was clean and tidy.

Cons: Friendly and efficent. Great value for money.

Australia
Subaru Forester 4WD
8/19/22

Pros: Vehicle was clean, reliable and pickup and deop off process was straightforward.

Australia
Subaru Impreza
8/16/22

Pros: Excellent service

United States of America (USA)
Toyota Corolla
8/16/22

Cons: probably the hours. I was leaving at 4am in the morning so returned the day before. Got taxi to airport.

Singapore
Subaru Forester 4WD
8/14/22

Pros: Very friendly staff. Efficient pickup and dropoff from airport.

Australia
Suzuki Swift
8/9/22

Pros: They communicated well with after hours pick up/drop of instructions.

New Zealand
Toyota Corolla
8/3/22

Pros: Very prompt efficient service, no hidden costs.

Cons: The cost to hire snow chains is too high. In the end I decided to bring my own chains rather than hire from the company.

Australia
Toyota Yaris
8/3/22

Pros: The staff

Cons: I returned the car cleaner then when I picked it up.

New Zealand
Hyundai iMax
8/2/22

Pros: Fast and efficient pick up and drop off process. Very accommodating and friendly staff

New Zealand
Mazda Demio
7/31/22

Pros: Affordable car, not much to fill with gas.

Cons: Great staff.

New Zealand
Mazda Demio
7/27/22

Pros: They picked me up from my workplace and were friendly and helpful

Cons: When I dropped the car back the van driver didn’t assist with putting my suitcase in the trailer

New Zealand
Mazda Demio
7/27/22

Pros: Fantastic service all round

New Zealand
Suzuki Swift
7/23/22

Pros: Friendly, helpful staff, not expensive

New Zealand
Toyota Corolla
7/22/22

Pros: The price, cheaper then other rental car places. Unlimited KMs

New Zealand
Mazda Demio
7/21/22

Cons: Nil negatives

New Zealand
Mazda Demio
7/15/22

Pros: they told us what door to leave the airport by and where to stand and they were there within seconds to pick us up. great staff friendly and helpful

Cons: nothing

Australia
Mitsubishi Pajero
6/30/22

Pros: Outstanding in our experience of hiring rental cars in NZ. Friendly efficient no fuss staff.

Cons: Would have been good if we were informed that the Pajero model we chose was not available in Christchurch. Baby seat not up to safety and comfort standard, but we returned it the next day for a credit.

New Zealand
Toyota Corolla
6/30/22

Cons: Really unhappy with the issues that i had with the car. I will be emailing Yesaway separately to discuss compensation.

New Zealand
Mazda Demio
6/26/22

Pros: Very efficient and friendly staff

Australia
Toyota RAV4
6/24/22

Pros: very eager to please

New Zealand
Nissan Tiida
6/22/22

Pros: It was easy and efficient

New Zealand
Toyota Corolla
6/11/22

Pros: Quick and efficient. Way cheaper than other rental places Dropped car off and someone was ready to take us back to the airport straight away Definitely rent from them next time we’re back in Christchurch

Cons: N/A

New Zealand
Toyota Corolla
6/10/22

Pros: Excellent service

New Zealand
Toyota Corolla
6/10/22

Pros: Very easy experience

New Zealand
Toyota RAV4
6/4/22

Pros: I had to change the time of pick up. They made it really easy.

United Kingdom
Toyota Corolla
6/4/22

Pros: Really good value Nice car Good service

Singapore
Toyota RAV4
5/30/22

Pros: Cheaper price than others.

Cons: The fee for young driver below 25 years old is too much at NZ$15 a day as an additional driver option. Most of the time, don't drive everyday as main driver is the one driving everyday.

New Zealand
Toyota RAV4
5/28/22

Pros: The rating was lower due to the difficulty of dealing with the staff member when I picked the car up - he tried to overcharge me and refused to accept that I had paid a deposit - not sure if he was poorly trained Or dishonest !

New Zealand
Toyota Highlander
5/18/22

Pros: Efficient

Cons: Vehicle condition

New Zealand
Toyota Corolla
5/14/22

Pros: Friendly and helpful

Cons: Time taken to travel to collect and return the car

New Zealand
Subaru Forester 4WD
5/9/22

Pros: Very quick and excellent service. Friendly.

Cons: Respectful. And genuine.

New Zealand
Toyota Corolla
5/8/22

Pros: The branch staff were great at pick up, and then went above and beyond after drop off because I accidently left my phone in the car and only discovered this once in the airport. The branch staff located my phone and delivered it to me at the airport - for no additional charge.

New Zealand
Toyota Corolla
5/5/22

Pros: Easy and fast. Booked online, shuttle bus was waiting when we arrived. Drove us to the location and the car rental agents sorted us out within 2 minutes and we were out of there before we knew it.

Australia
Toyota Previa
4/28/22

Pros: Excellent and efficient service, very smooth.

New Zealand
Hyundai iMax
4/27/22

Pros: Everything was very easy and organised

Cons: Nothing

New Zealand
Toyota Alphard
4/27/22

Pros: The staff were very able.

Cons: The service was adequate.

New Zealand
Subaru Forester 4WD
4/26/22

Pros: No problems at all. Was great value, great service and smooth transaction.

Cons: Nothing !

New Zealand
Subaru Forester 4WD
4/25/22

Pros: Very easy to deal with.

Cons: Would just recommend cleaning the inside glass on the front window, otherwise it was a good experience. I’d recommend them.

New Zealand
Hyundai iMax
4/24/22

Pros: Representatives were so approachable and polite

Cons: All is well

New Zealand
Toyota Land Cruiser Prado
4/9/22

Pros: So friendly and helpful, really appreciate the pickup and drop off

New Zealand
Mazda Demio
4/7/22

Pros: Everything

Cons: Nil

New Zealand
Suzuki Swift
4/6/22

Cons: Poor service, didn't get the car that we want , I asked the lady she said, the Toyota is similar to the swift that we choose arrhgg

New Zealand
Suzuki Swift
4/1/22

Pros: We extended for one more day, was no problem to change

New Zealand
Toyota Corolla
3/31/22

Pros: Everything was easy and efficient

Cons: Nothing

New Zealand
Mazda Demio
3/26/22

Pros: So clean, good radio, music, connectivity to our phones, chargers

Cons: A few minor scratches but no issue

New Zealand
Toyota Vitz
3/23/22

Pros: Polite and efficient service would definitely use again

New Zealand
Subaru Impreza
3/22/22

Pros: Everything

Cons: Easy

New Zealand
Toyota Corolla
3/18/22

Pros: Quick efficient.

Cons: PR could be a lot better. Not at all understanding, quick to point the finger at others.

New Zealand
Toyota RAV4
3/14/22

Pros: Great service

New Zealand
Toyota Highlander
3/9/22

Pros: Friendly and helpful, took us back to airport in the rental so we didn’t have to transfer bags unnecessarily.

Cons: Nothing

New Zealand
Mazda Demio
3/9/22

Cons: Plastic was peeling off the steering wheel

New Zealand
Nissan Tiida
3/4/22

Pros: Tidy car, well run business

New Zealand
Mazda Demio
3/2/22

Pros: Driver who dropped me back at the airport was friendly.

Cons: Driver who picked me up from the airport was not friendly (this was the same person who I dealt with at the car rental desk). The car had 2 very poor tyres which I pointed out before picking up the car (the person at the car rental desk disagreed). The tyres need fixing the first day of my rental. The car radio was very limited (stations), and the phone charger did not work (I had the car for several weeks).

New Zealand
Toyota Previa
2/28/22

Pros: Very reasonable price. Great vehicle. Seamless rental and return. Insurance a must though.

Cons: The on,y issue I have was a stone through the windscreen. Just as well I had taken full insurance although this was stressful knowing my credit card would be charged and the. Have to,claim it back. Process was relatively good mind you I do t have the funds refunded as yet. The insurance is through discovery not the actual rental car operator. I thought I was paying the rental company yesaway for this insurance not discovery.

New Zealand
Suzuki Swift
2/27/22

Pros: excellent service

Cons: not the car ordered and car was not in excellent condition brakes needed a service

New Zealand
Mitsubishi Pajero
2/15/22

Pros: Easy and seamless. Great follow up reminder before pick up. Great price and communication. Was Easy to add 3rd driver.

Australia
Toyota Corolla
2/9/22

Pros: Price and service. Easy communication with the team. Loved the proactive sms reach out to me prior to pick up to confirm details.

Cons: Nothing - totally satisfied

New Zealand
Toyota Land Cruiser Prado
2/3/22

Pros: Very friendly staff. Efficient pick up at airport

Cons: Not much.

New Zealand
Toyota Highlander
2/2/22

Pros: Awesome

Cons: Everything was extraordinary. Thanks

New Zealand
Suzuki Swift
1/27/22

Pros: provide phone charger and umbral very handy small things go a long way tks

Cons: nothing

New Zealand
Suzuki Swift
1/26/22

Pros: Easy, cheap and professional. Airport drop-off/pick up was very handy.

New Zealand
Toyota RAV4
1/26/22

Pros: Promptness and staff are super polite and adapt to customer needs.

Cons: Nothing was there not to like.

New Zealand
Mazda Demio
1/20/22

Pros: Super easy to book, time spent picking up and dropping off was easy. Pick up and drop off from the Christchurch airport was a dream. All round great service!

New Zealand
Toyota Corolla
1/20/22

Pros: Want to say a big thank you to the team at Yesaway Cars in Christchurch. From the shuttle transport pickup guy to the friendly and efficient customer service at the reception on arrival. I think it was Ryan who sorted out our deposit refund as well. Thank you for making the process easy and would definitely recommend to other travellers. Attention to detail and even gave us accessories in the car which was nice.

New Zealand
Toyota Land Cruiser Prado
1/18/22

Pros: Easy to pick up and drop off

Cons: Rubbish in car when picked up.

New Zealand
Subaru Forester 4WD
1/18/22

Pros: Great service and very accommodating and friendly.

Cons: All of it! 👌

New Zealand
Toyota Alphard
1/12/22

Pros: Lovely to deal with and what an experience. Will deal with again

Cons: Sometime it’s a little difficult to know where their drop box for the keys are as not very visible, it’s their letterbox

New Zealand
Mazda Demio
1/6/22

Pros: Staff were efficient and friendly, easy to find the transport to their site.

New Zealand
Toyota Alphard
1/5/22

Pros: Quick, easy and very friendly. Great car, clean and lots of extras. Comparatively cheap and definitely worth the money

Cons: Nothing

New Zealand
Mazda Demio
12/29/21

Pros: Friendly staff who explained everything and were efficient

New Zealand
Toyota Corolla
12/28/21

Pros: Easy pick up by shuttle from airport, friendly on the phone, good features in the rental car, clean car & any chips or marks noted on condition report. Good price. Easy to find location, and helpful drop off to bus stop when I had to return the rental car a day prior to my flight.

Cons: The car had at least one balding tyre that squealed on roundabouts, & soft brakes. Otherwise a nice Toyota Corolla sedan, 2017 model.

New Zealand
Suzuki Swift
12/23/21

Pros: Ease and the car was great.

Cons: N/A

New Zealand
Toyota Corolla
12/17/21

Pros: Easy to pick up and drop off

Cons: Old model car’s

New Zealand
Mazda Demio
12/16/21

Pros: Communication was excellent, service was excellent. A pleasure to deal with. We will definitely use Yesaway again.

New Zealand
Suzuki Swift
12/9/21

Pros: The representatives were friendly and helpful and their instructions were clear.

New Zealand
Mazda Demio
12/1/21

Pros: After the initial car developed a minor issue, it was replaced quickly and without any problems.

New Zealand
Hyundai iMax
11/29/21

Pros: Very helpful, were there to pick us up when they said they would be

Cons: Very happy with them

New Zealand
Suzuki Swift
11/23/21

Pros: Fast friendly thoughtful touches ie phone charger, phone mount, umbrella

Cons: Email from discover and yes away went to my spam box

New Zealand
Mercedes Sprinter
11/19/21

Pros: Very proactive in anticipating queries and thorough in their responses. Professional communication and clear instructions. Very impressed.

Cons: Nothing that I can think of. The end to end process was seamless and we thoroughly enjoyed the flexibility in hiring and the vehicle was amazing, creating savings for us

New Zealand
Toyota Yaris
11/15/21

Pros: Perfect service & rental, would definitely rent again or tell friends to rent through yesaway. Best value for money and such friendly helpful staff

New Zealand
Toyota Corolla
11/5/21

Pros: The service was fast and efficient Friendly and great venue for money Thank you

New Zealand
Toyota Vitz
11/2/21

Pros: The staff were friendly and efficient.

Cons: They didn't explain how to start the car using the keyless system, with which I was not familiar.

New Zealand
Toyota RAV4
11/1/21

Pros: Yesaway were great

New Zealand
Mazda Demio
10/25/21

Pros: Fast, Friendly, nothing was a problem

New Zealand
Toyota Corolla
10/24/21

Pros: Team were great

New Zealand
Toyota Corolla
10/21/21

Pros: Fabulous service.

Cons: Only let down was we were expecting a different car to what we were given. Service was fab and friendly thanks!!!

New Zealand
Toyota Highlander
10/11/21

Pros: Firendly, efficient and helpful. We had a puncture and they swapped our vehicle so we didnt have to wait for it to be repaired

New Zealand
Toyota Corolla
10/10/21

Pros: Excellent Service, I asked for a upgrade out of nowhere and it was accepted to my change of mind choice. Awesome..of course with extra cost but offer was kn the table like "which kind of vehicle you would like to have sir"

New Zealand
Toyota Land Cruiser Prado
9/30/21

Pros: They provided good care, the staff was really friendly.

Cons: The car wasn't clean properly.

New Zealand
Subaru Impreza
9/28/21

Pros: Very helpful and good communication

New Zealand
Toyota Corolla
9/27/21

Pros: They were pleasent to talk to over the phone and arrived earlier than their opening time to get us to our flight in good time.

New Zealand
Suzuki Swift
9/20/21

Pros: Everything thank you

New Zealand
Mitsubishi Pajero
9/18/21

Pros: Wrap around care

New Zealand
Toyota Yaris
8/21/21

Pros: Easy, quick, and very obliging. No issues.

Cons: The previous renter was a smoker and the car smelt of smoke.

New Zealand
Toyota Corolla
8/19/21

Pros: They were very friendly, picked us up quickly and dropped us off quickly. Car was very tidy.

Cons: Nothing to mention here.

New Zealand
Toyota Yaris
8/7/21

Pros: The cheapest one online

New Zealand
Toyota Previa
7/30/21

Pros: Value for money,would diff use again an recommend

New Zealand
Subaru Forester 4WD
7/23/21

Pros: No major issues

Cons: Insurance terms mean need to pay more for extra

New Zealand
Subaru Forester 4WD
7/21/21

Pros: staff young quick efficient helpful

Cons: all good

Australia
Subaru Forester 4WD
7/18/21

Pros: Shuttle service to and from the airport was easy. Car was nice and clean and performed well.

Cons: There was a little confusion over which child seats to use and one of the child seats wasn't great but we made it work.

Australia
Toyota Corolla
7/16/21

Pros: Very efficient kept up to date via email/ texts borrowed car for an extra day excellent service overall car hire had for 14 days worked out cheaper over longer period of time highly recommend Thankyou

New Zealand
Toyota RAV4
7/13/21

Pros: Very efficient

New Zealand
Nissan Qashqai
6/30/21

Pros: Quick easy process and service good

New Zealand
Suzuki Swift
6/21/21

Pros: Cheap

Cons: I paid for the Suzuki swift yet when we arrived- they said they don’t even stock that car and have us a similar sized Toyota. We also chose a drop off time of 7.30 but they tried to get us to bring the car in before 5 because they wanted to go home. Radio was in Japanese and only played The Edge.

New Zealand
Suzuki Swift
6/17/21

Pros: Cheap

Cons: Extremely high excess with full cover

New Zealand
Toyota Corolla
6/5/21

Pros: On time very good communication and frien

Australia
Mazda Demio
5/29/21

Pros: Nice tidy car

Cons: No suitable car seat choices were baby seat, 4 yr car seat which was well over 10 years old or a booster seat no car seat for a 14 month child very unsafe you need to update you car seats as it makes it stressful for when having a booked car and I’m certain I booked a car seat to be given options none of them really suitable

Australia
Toyota Alphard
5/27/21

Pros: helpful

Cons: i was happy with it

Australia
Toyota RAV4
5/26/21

Pros: friendly and efficient

Cons: was not located directly at the airport

New Zealand
Toyota Previa
5/17/21

Pros: Prompt pick up and delivery also kind service was a bonus

Cons: ...... Loved everything

New Zealand
Toyota Vitz
5/15/21

Pros: extremely polite and helpfull

New Zealand
Toyota RAV4
5/11/21

Pros: Fast and easy

Cons: Nothing

New Zealand
Suzuki Swift
4/27/21

Pros: Smooth and easy.

New Zealand
Nissan Tiida
4/25/21

Pros: Very quick and easy, great tidy car for price paid.

Cons: Shuttle service, waiting 20+ minutes after calling for shuttle and vehicle was very poorly labeled - did not know who i was looking for

New Zealand
Subaru Forester 4WD
4/22/21

Pros: Friendly. No feeling of having to wait for other people - as a result felt a much more personalised servive than I have experienced elsewhere.

Cons: Couldnt fault it. Was genuinely looking forward to this opportunity to provide some positive feedback. Well done!

New Zealand
Nissan Tiida
4/19/21

Pros: Was confusing dealing with discovery cars then to find they are Yesaway, as well as no signage to say yeasaway is discovery.

Cons: I felt the wait regarding some very minor windscreen chips was a drag.

New Zealand
Toyota Aqua Hybrid
4/19/21

Pros: Good except tried to sell us more insurance

Cons: Tried to sell us extra insurance

New Zealand
Toyota Corolla
4/16/21

Pros: Excellent customer service, friendly and efficient

New Zealand
Toyota Corolla
4/15/21

Pros: Easy friendly efficient service

New Zealand
Subaru Forester 4WD
4/14/21

Pros: service and products provided are great. There is even free devices provide in the car for use like car charger, etc.

Cons: Free umbrella for use would be nice. It supposed to be included on the free items inside the car but wasn’t there when we need it. It would be convenient to have that since South Island weather is quickly changing.

New Zealand
Toyota Aqua Hybrid
4/6/21

Pros: Efficency

Cons: On dropping off the vehicle the office appeared closed, which it wasnt more a case of it was unmanned therefore briefly locked whilst the single front desk staff member headed out back. This resulted in a Uber being called and subseqent charge to get to the airport instead of utilising the free shuttle service, which was offered at the point the desk staff returned but at this stage the Uber was already on site, unable to be cancelled. Would be keen to hear thoughts on this?

New Zealand
Toyota Vitz
3/31/21

Cons: When we got to airport we had to ring 5 times until someone answered then had to wait over 20 minutes to be picked up

New Zealand
Hyundai iMax
3/29/21

Pros: awesome staff, keep up the good work!

Cons: n/a

New Zealand
Toyota Highlander
3/17/21

Pros: Friendly and professional. Even went the extra mile by calling the proper rental car company and organizing a shuttle for my family who accidentally thought they hired their vehicle from yesaway as well.

Cons: Fast, efficient, friendly, professional and AMAZING price! Also didn't make us put down a ridiculous bond unlike another rental company just down the road who some of my other family went through and who's vehicles were by far a much lower in quality and cleanliness in comparison to yesaway.

New Zealand
Subaru Forester 4WD
3/13/21

Pros: Very fast and efficient

New Zealand
Toyota Previa
3/7/21

Pros: Quick and efficient

Cons: Gave us the wrong car. Different than ordered with one less seat. Had to return it and still got the wrong vehicle however atleast suitable for our needs. It was inconvenient but atleast they found solution

New Zealand
Toyota RAV4
2/28/21

Pros: Lovely people and very helpful.

New Zealand
Toyota Corolla
2/20/21

Pros: Value for money

Cons: I asked for a larger car than initially asked for and they came thru - but it was very gutless, would’ve preferred something with a bit more grunt for the open road

New Zealand
Toyota Previa
2/6/21

Pros: Fabulous staff, car was exactly as we expected. We lost our iPad which was found by the cleaning staff and returned to us. Really lovely service

New Zealand
Toyota Previa
2/6/21

Cons: The vehicle lost a hubcap at some stage, as no strip ties were fitted by the rental company. I assume we will be charged for this, even though it is their fault not ours :(

New Zealand
Toyota Highlander
1/22/21

Pros: Easy and fast

Cons: Seevice was very good

New Zealand
Mazda Demio
1/20/21

Pros: Efficient, friendly and professional when I picked up the car.

Cons: When I dropped off the car the desk was unattended and took some time to come, they were somewhat unfriendly.

New Zealand
Toyota Yaris Sedan
1/14/21

Pros: Efficient and helpful

New Zealand
Suzuki Swift
1/13/21

Pros: Airport pick up and drop off, was so easy.

New Zealand
Subaru Forester 4WD
1/11/21

Pros: Great company

New Zealand
Toyota Yaris Sedan
1/7/21

Pros: I didn’t like the service or the approach at this rental company was very misleading when u book a sedan and turns to be the littlest hatch car wasn’t suitable which made me late as I had to go to the next rental place and get a sedan

Cons: Very poor the lady was rude and takes 3 to 5 days for refund of money and you don’t get bond back

New Zealand
Toyota Land Cruiser Prado
1/5/21

Pros: Good Car. Well Maintained

Cons: The pick up from the airport was a disaster. The van was full and I was asked to leave my wife and kids (infant and toddler) at the airport and return with my rented vehicle to pick them up. I decided to let them take a taxi to the rental office . After they reached the office, I asked if they could give the taxi $ 30 refunded. They refused to do this. Why not arrange 2 vans to pick up passengers from the airport, when they knew it would get busy. Also the drive to the office was rash..

New Zealand
Toyota RAV4
1/3/21

Pros: Nothing your agent was rude

Cons: No one seemed to know what our fee covered abs the agent was rude about it

New Zealand
Suzuki Swift
12/29/20

Pros: Quick and easy service. I would

New Zealand
Subaru Impreza
12/28/20

Pros: It was a good professional experience. It took care of the small things like car charges, phone holder and an umbrella. Which was really helpful

Cons: Na

New Zealand
Toyota Alphard
12/24/20

Pros: Really good

Cons: Awesome thank you

New Zealand
Hyundai iMax
12/23/20

Pros: Everything was done in a timely fashion. The staff were extremely friendly and took great care of us. No hassles which is what we loved.

Cons: Nothing, amazing company!

New Zealand
Toyota Vitz
12/22/20

Pros: Friendly helpful staff.

Cons: Significantly less convenient having to be collected and dropped off at Airport (particularly given I usually fly on first or last flights).

New Zealand
Nissan Tiida
12/21/20

Pros: All service very good

Cons: No problem at all

New Zealand
Subaru Forester 4WD
12/21/20

Pros: they are on time

New Zealand
Suzuki Swift
12/11/20

Pros: Friendly and helpful and kind

New Zealand
Toyota Highlander
11/24/20

Pros: They were efficient and clear.

Cons: NA

New Zealand
Toyota RAV4
11/24/20

Pros: Fantastic service and great car for a reasonable price.

New Zealand
Toyota RAV4
11/24/20

Pros: Quick pickup and was dropped at airport in rented car after inspection so didn't have to transfer luggage twice.

Cons: N/a

New Zealand
Subaru Forester 4WD
11/18/20

Pros: All Staff is friendly and kind. The condition of car was great!

Cons: No negative point.

New Zealand
Suzuki Swift
11/18/20

Pros: Quite friendly

Cons: I couldn't understand what the lady was saying to me over phone.

New Zealand
Toyota RAV4
11/18/20

Pros: Clean - service was prompt and very helpful

Cons: NA

New Zealand
Toyota Previa
11/1/20

Pros: Friendly staff

Cons: Nice quality car

New Zealand
Toyota Yaris Sedan
10/29/20

Pros: Great service will def use again and recoomend to others

Cons: Great service. However we walked all the way down to the rental desks instead of getting told to just walk straight out the first door (Door 3) on arrival getting off the plane and that we would be met outside. Only complaint! This needs to be in your instructions if not going to be anyone at the rental desks. Perhaps you could send an email with this instruction a day or so prior to the customers arrival. Cheers

New Zealand
Toyota Corolla
10/28/20

Pros: Friendly and efficient

Cons: Nothing

New Zealand
Hyundai iMax
10/26/20

Pros: Super quick and easy

Cons: Nothing

New Zealand
Toyota Corolla
10/25/20

Pros: Quick, cheap, pointed out nearest petrol station.

Cons: Initial vehicle offered had a large crack in the windscreen which apparently hadn't been picked up. However a replacement vehicle was offered as soon as I pointed this out- though it was hard to see how anyone could have missed it!

New Zealand
Toyota Previa
10/19/20

Pros: Value for money

Cons: Fast

Malaysia
Suzuki Swift
10/16/20

Pros: They pick us up from the airport free of charge, on time and they can speak Chinese as some of us does not speak in English very well.

New Zealand
Toyota RAV4
10/13/20

Pros: Efficient service both in picking up & dropping off car. Friendly & helpful staff. Would definitely recommend Yesaway Car Rental & would choose them again to rent a car.

Cons: Chain hire was quite expensive at $70

New Zealand
Toyota Land Cruiser Prado
10/12/20

Pros: Nothing

Cons: Carseats

New Zealand
Hyundai iMax
10/12/20

Pros: Great

Cons: Insurance policy of excess sucks.

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  • 5
  • A/C
  • Auto.
yesaway
$75.04 per day
The above prices are only approximate and were last updated at 12:50 AM on 11/20/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2515.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
No deposit is required during the rental period.
If using the following payment method(s): Visa debit card, MasterCard debit card, the deposit amount will be 1000 NZD.

The deductible/excess amount is 500-6000 NZD.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.

The following payment methods are accepted: Visa Debit Card, VISA credit card, Maestro credit card, MasterCard debit card, Union Pay. If the customer uses the following payment methods: Visa Debit Card, debit cards (please note, that credit card is mandatory for security in this case), MasterCard debit card, a minimum deposit in the amount of 1000 NZD is required.

A signed credit card imprint will be taken at the start of all rentals for security reasons. The imprint may be used to cover any additional charges at the end of the rental.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 40 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
The grace period during holidays and high season is 60 minutes.

Pick-up & Drop-off
Mon:  08:01 - 17:59
Tue:  08:01 - 17:59
Wed:  08:01 - 17:59
Thu:  08:01 - 17:59
Fri:  08:01 - 17:59
Sat:  08:01 - 17:59
Sun:  08:01 - 17:59

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033570231
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Wed:00:00-01:3006:00-23:59
Thu:00:00-01:3006:00-23:59
Fri:00:00-01:3006:00-23:59
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Tue:00:00-02:0006:00-23:59
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Tue:09:00-16:55
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Very good 8.2 / 260 reviews
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Tue:06:00-22:00
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Thu:06:00-22:00
Fri:06:00-22:00
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Jucy
Average 7.9 / 84 reviews
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JUCY Car Rental, 157 Orchard Road, Harewood, Christchurch 8051, New Zealand
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Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Keddy
Average 7.9 / 26 reviews
+64033579202
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:00:00-01:3007:00-23:59
Tue:00:00-01:3007:00-23:59
Wed:00:00-01:3007:00-23:59
Thu:00:00-01:3007:00-23:59
Fri:00:00-01:3007:00-23:59
Sat:00:00-01:3007:00-23:59
Sun:00:00-01:3007:00-23:59
Avis
Avis
Average 7.9 / 4 reviews
033589661
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:00:00-01:3006:00-23:59
Tue:00:00-01:3006:00-23:59
Wed:00:00-01:3006:00-23:59
Thu:00:00-01:3006:00-23:59
Fri:00:00-01:3006:00-23:59
Sat:00:00-01:3006:00-23:59
Sun:00:00-01:3006:00-23:59
Dollar
Dollar
Average 7.9
+640800243789
30 Durey Rd, Christchurch
$114 - $172
Working hours
Mon:00:00-01:0007:00-23:59
Tue:00:00-01:0007:00-23:59
Wed:00:00-01:0007:00-23:59
Thu:00:00-01:0007:00-23:59
Fri:00:00-01:0007:00-23:59
Sat:00:00-01:0007:00-23:59
Sun:00:00-01:0007:00-23:59
U-Save
Average 7.8 / 89 reviews
+6492569430
170 Orchard Road, Harewood, Christchurch 8053
$46
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
YITU Car Rental
YITU Car Rental
Average 7.7 / 3 reviews
+64800948888 / +64273922666 / +6421873789
222 Main South Road, Hornby, Christchurch
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Firefly
Firefly
Average 7.7
033586730
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:00:00-01:0007:00-23:59
Tue:00:00-01:0007:00-23:59
Wed:00:00-01:0007:00-23:59
Thu:00:00-01:0007:00-23:59
Fri:00:00-01:0007:00-23:59
Sat:00:00-01:0007:00-23:59
Sun:00:00-01:0007:00-23:59
GoldStar
GoldStar
Average 7.6
033590097 / +64272889890
25 Logistics Drive, Harewood, Christchurch
$37 - $85
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
James Blond
James Blond
Average 7.6
+640800525663
Airpark - 17/25 Logistics Drive, Harewood, Christchurch 8544
$47 - $227
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
NZ Rent a Car
NZ Rent a Car
Average 7.6
+64508777444 / +640800461256
26B Sheffield Crescent, Burnside, 8053, Christchurch
Surprice
Surprice
Average 7.6
+6436660026
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
Sun:07:00-19:00
Flexways
Flexways
Average 7.5 / 4 reviews
+541152630917 / +5491152599877 / +6493033912
Christchurch Airport
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Autounion
Autounion
Average 7.4 / 33 reviews
+64080022776468
Airpark Canterbury, 264 Russley Road, Avonhead, Christchurch 8042
$61 - $162
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
NUCarrentals
NUCarrentals
Below average 6.9 / 29 reviews
+6421417556
218 Roydvale Avenue, Burnside, Christchurch 8042, New Zealand
$40 - $42
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:09:00-16:00
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