Honolulu Airport (HNL), Honolulu, USA - Hawaii
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Driver's country of residence is United States of America (USA) and age is 30-65
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yesaway at Honolulu Airport

3049 Ualena St, suite 301, Honolulu HI 96819
001 8084 379 924 / 001 8 088 921 688 / 001 8 007 811 023
Pick-up instructions
We provide free shuttle service from Honolulu International Airport to our location at 3049 Ualena St, suite 301, Honolulu HI 96819. After arriving at the Honolulu International Airport, give us a call at 800-781-1023 or text 424-800-4990 and we will send a shuttle.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Camry
8/20/24

Pros: Quick, easy, and a good price point.

Cons: The car did have a few minor scratches and some trash left in the backseat pockets. Very minor things that didn’t affect me

Canada
Toyota Corolla
3/1/24

Cons: Stay Away from Yes Away! Their warehouse is offsite from the airport which requires you to call them to pick you up after you get off the airport car rental shuttle at the other car rental offices. They gave us a car that looked it came from a used car lot with stained seats, bald tires, a key fob which didn't work and "check engine" light which came on the next day. We had to waste time during our vacation to drive back to their warehouse to exchange cars since we didn't feel safe driving

Canada
Toyota Highlander
2/22/24

Cons: There were at least 6 cockroaches found in our vehicle over the week. We had no food or drinks other than water in the car. Upon pick up we found one and was told to not have food.. so we didn't... then had a week of finding them. It was horrible.

Canada
Toyota Camry
1/26/24

Pros: Horrible

Cons: Scam, bait and switch

Canada
Toyota Camry
11/6/23

Pros: friendly staff`

Cons: No sign on the building made it hard to find when I brought the car back.

United States of America (USA)
Ford Mustang
10/16/23

Pros: They treated me good, just not the kind of cars you want to use or drive while on a once in a lifetime vacation.

Cons: Cars were not newer or clean.

New Zealand
Toyota Corolla
8/19/23

Pros: Intelligent and efficient process once there. It would have been good to know that I would need evidence of insurance- this took some time and overseas phone calls to achieve

Cons: It took a while to get through on the phone to arrange pick up at airport and as above re evidence of insurance- but this is not specific to Yesaway

United States of America (USA)
Toyota Corolla
5/6/23

Pros: The pickup was relatively easy

Cons: The car had 80,000 miles on it and was pretty dirty. Therefore when I turned it in and there was so called excessive sand in it they took about a half hour to try and figure out if I should get charged extra

United States of America (USA)
Ford Mustang
4/26/23

Pros: Agent on pickup was amazing!!! Thanks so much for waiting for us after a horrible flight!

Cons: The car was all banged up. I guess the bumper damages allowed us to pick the car out of the other convertibles in the lot.....

Malaysia
Toyota Corolla
2/26/23

Cons: No mention of needing a compulsory 3rd party liability insurance for the rental car . Zero hidden cost claimed by Discover Car should = No compulsory charges . This is not even optional but compulsory which was never mentioned from offset.

New Zealand
Ford Escape
1/8/23

Pros: Friendly staff with recommendations of things to do

Cons: Car was not great - not sure if it was just the type of car but it didn't drive well

Canada
Ford Explorer
12/15/22

Pros: Staff did a great job. Very informative and helped with the luggage. Quick trip to the airport dropping us off right in front our airline’s counter

Cons: All good

United States of America (USA)
Toyota Highlander
10/31/22

Pros: Prompt pickup at airport

Cons: We had some difficulty locating area at airport to wait for pickup but an airport employee called Yesaway and explained where we were picked up promptly

United States of America (USA)
Toyota Corolla
10/8/22

Pros: Car was super nice,

United States of America (USA)
Toyota Corolla
10/6/22

Pros: Fast pickup and dropoff.

Cons: Expired tags which i got pulled over for.

United States of America (USA)
Toyota Corolla
9/24/22

Pros: Tim is kind and very approachable. We’ll definitely recommend and rent a car from them again.

Cons: The place is about 2 mikes away from the airport.

South Korea
Toyota Corolla
9/5/22

Pros: Kindness and reasonable price

Cons: Pick up location was not allowed, clearly.

United States of America (USA)
Toyota Camry
8/21/22

Pros: They said that the insurance paid thru the website was not valid at the rental car we had to use our own insurance company. We are requesting a refund of the insurance paid thru your website

United States of America (USA)
Toyota Corolla
5/31/22

Pros: Nothing

Cons: Everything.

United States of America (USA)
Toyota Corolla
5/28/22

Pros: All went 100% according to plan. The attendants were very courteous and welcoming, and the shuttle service was on time.

Luxembourg
Toyota Corolla
5/9/22

Cons: It say’s free shuttle, but there was no shuttle we called and the agent ask us to take a uber to drive to the rental desk. Car tank wasn’t full.

United States of America (USA)
Toyota Camry
4/21/22

Pros: Average.

Cons: Airport pick and drop.

Canada
Toyota Camry
4/4/22

Cons: Car was dirty. Clearly hadn’t been cleaned from the person before us. Staff were unhelpful and very dismissive paired with the previous issues mentioned above. Terrible experience.

United States of America (USA)
Toyota Highlander
3/15/22

Pros: Terrible experienced!

Cons: we’ve arrived from the airport. Had trouble communicating with their operators who barely speak English and mumbling I’ve type phone. Got to the rental place and was told they cannot accept our card as a form of payment because it’s marked Debit. They want credit card. Explained numerous times that we can use our card as credit and debit it’s either way our bank would allowed those transactions.The associates continue to declined and doesn’t value our reasoning didn’t even tried to run our card

United States of America (USA)
Toyota Camry
3/13/22

Pros: I needed to extend the rental two times and it was very easy to do. they are not responsive by text like they said they would but phone calls got the job done. i got the same rate and the transaction was smooth.

Cons: didn't get receipts for additional charges (flat tire, extended rental term) and i needed them for work. i am yet to hear from them. customer service is somewhat lacking with some of the people i spoke to. they were not exactly rude but kind of dismissive and not really welcoming. no kama'aina discount. no shuttle to the airport after hours. they promise a free uber but when I dropped off a car and tried to contact them, nobody responded.

Canada
Toyota Corolla
3/7/22

Pros: Nothing. The worst service ever.

Cons: All. At the desk and on line

United States of America (USA)
Toyota Corolla
3/1/22

Pros: the front desk was very nice and process it in a timely manner.

Cons: Not I know of at the of the service.

Canada
Toyota Camry
2/26/22

Pros: The counter agent was friendly and quick.

Cons: The car was not ready for our scheduled pick-up time. The did a very quick cleaning but when received it we found used face masks in it, the seats were dirty and it smelled like cigarette smoke.

Australia
Ford Mustang
1/17/22

Pros: Ease of booking. No up-selling of insurance.

Cons: Car condition.

Canada
Toyota Camry
11/22/21

Pros: Fast, efficient

Cons: Amazing experience! Very friendly and helpful staff. Great communication during airport pickup process. Fast pickup and drop off process. The car was what it was promised at the reservation time. Received follow up text from the agent 2 days prior to arrival with all necessary documents and instructions. The whole experience was very pleasant and hassle free

United States of America (USA)
Ford Explorer
7/22/21

Pros: Everything was excellent.

Cons: Nothing other than the high price (which was everywhere) and a little delay in getting waited on.

United States of America (USA)
Ford Mustang
7/12/21

Pros: Good price and everything was easy.

United States of America (USA)
Toyota Corolla
7/20/20

Cons: It took almost two weeks to get my deposit refunded after returning the car.

Most Popular Car Rental Deals

Honolulu Airport
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
yesaway
$96.33 per day
Honolulu Airport
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
yesaway
$116.12 per day
The above prices are only approximate and were last updated at 8:10 PM on 11/20/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Loss Damage Waiver (with zero deductible), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following insurance type(s):Supplemental Liability Insurance (SLI), Third Party Liability (TPL) is(are) not included.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Drivers over the age of 60 must present a doctor's certificate of health.

An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Insurance
Third Party Liability (TPL) is not included in the price and is a mandatory insurance that must be purchased at the rental desk.
Third Party Liability (TPL) can be declined, if the renter can provide his/her own insurance.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: American Express, JCB, VISA credit card, Maestro credit card, Union Pay.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional drivers are allowed free of charge.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 28 days.
Business hours

The grace period during holidays and high season is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

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SIXT
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Budget
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