Zippy7 Autorent in Vienna (Downtown)

Pros: employee who helped choose the best insurance plan and explain how they work

Cons: Difficulty locating the rental car, it is located in a location where there are other companies and the access door has to be through a hotel. Car delivery is also difficult, finding the place where the car is left and leaving that same parking lot. I think that for the plan I chose, the car should be better

Pros: The cost was way lower than expected

Cons: Nothing

Pros: Excellent service

Pros: Great service, convenient location

Cons: After retern the car and sending damge report they don't answer and dispersed

Pros: The car was picked up the city and dropped off at the airport with a small add of money. It was used for ten days from Vienna to Innsbruck and back and it was perfect. Very good service. Very good value for money.

Cons: Everything was perfect.

Pros: Very friendly, polite and patient agent.

Pros: Honest, trustful

Pros: Nice cars

Cons: Nothing

Pros: Great efficient team . And very sipportive.

Pros: Price, courtesy, fairness and availability of the office staff.

Cons: Nothing

Pros: Very good

Cons: Very good

Pros: Good Price

Cons: Expensive insurance, additional fees for crossing to another country, hard to find the rental desk, both when picking up in the city and dropping off at the airport.

Pros: Everything was as ordered

Pros: Accuracy of description of services. Very good and clean car in excellent condition.

Pros: Very easy. I appreciated that they had a YouTube video to explain the process.

Cons: Office hours are not followed, by mistake we left the car in the garage without fueling up the tank, tried to get someone from the office during office hours and nobody was there. We called and they hang up on us and then they charged us 70€, 21€ for “fueling service”……

Pros: Clean car and nice guys.

Cons: Finding the desk was difficult as I have to call them and ask someone in the building to talk me to them.

Pros: It was very easy to find the rental desk which is located in a modern and clean building. The agent was super efficient and didn’t force to add anything, which is unlike other rental providers from my experience. The car was clean and new.

Pros: Price and availability

Cons: The non respect for the customer, and lying about the rates and conditions.

Pros: Nice staff with good services

Pros: Excellent service.

Cons: Nothing everything went very well. We enjoyed our trip.

Pros: Very reliable and profesional

Pros: Very efficient and friendly service. The rental was very smooth and value for money was good.

Pros: It was amazing! Better then what we expected. We were given all necessary information

Cons: Nothing

Cons: City office in Vienna was a little difficult to find. The shelf that covered the luggage in the boot did not fit the car so it was a little tricky everytime we opened and closed the car

Pros: Muy serios y bien de precio

Pros: Very friendly and helpful

Pros: Please contact the zippy7 office and return the amount of 400 euros and the amount of 180 euros that were withdrawn from the visa. They say that it is because I canceled the rent from July 22 of this month to the date of the 20th, and this is true, but it has not been confirmed by zippy7. Please return the mentioned amounts, thank you.. khalid alhumud , Booking number DC-5007320

Cons: There is a person named George in zippy 7 office who did not deal with me well and when communicating with him via WhatsApp and contacting him he used to hang up the phone in my face and this is not elegant behavior and I will not deal with the rental office through social media channels

Cons: My car cannot be started during the trip, the help desk suggest me to call Toyota directly😩. Fortunately, I get help from someone in the parking area and fix the problem by ourselves finally.

Pros: We got an excellent car. With a lot of technological help (driving with the help of the steering wheel, independent navigation of the vehicle) the vehicle was large, comfortable and economical.

Cons: We ordered an automatic car and got a manual car! The company did not have another vehicle to replace and act on our order.

Pros: Rep was nice and got us our car quick once we got in to the building.

Cons: Building where reception desk is was locked and there was no rep until was called them, but they showed up right away. A little confusing

Pros: Fast and support very well

Pros: Was very efficient and responded well.

Cons: They charged a lot of money for a small scuff on tire cap, seemed to be excessive and could’ve demanded less.

Pros: Not accessible to address customer grievances. Charged for damage not caused by the customer. Not responding to emails

Pros: Over all service provided is good

Cons: GPS device is not working and no response on return of GPS device amount.

Pros: Все было в машине хорошо

Cons: Не было жидкости для очистки стекол,и вай фай как пересекли границу с Чехией не работал,мы сказали что едем в Чехию и заплатили за вай фай причем за каждый день,и работник нам не сказал что работает вай фай только в Австрии

Pros: The representatives were very warm and helpful and provided all the necessary details to make our trip successful and fun.

Cons: It might be nicer to have the abbility to drop the car at the airport's terminal itself, but as we got a ride by the representative directly to the terminal it was pretty fair eventually.

Pros: the same car I order.

Cons: they charged me more. far away from city center, no good transportation to their place. when I return the car it was difficult to find the place in the dark, no sign, the guy was sleeping and it's took time till he awake on 3am , we were so nervous. vignette is not for all roads , they didn't tell me that on the office just a 1 hour later by email. and others things too.

Pros: خدمة العملاء موظف واحد ووجدت صعوبة في تسليم السيارة حيث المواقف في الفندق فيرجن مستقبلا إخبار العميل بكيفية تسليم السيارة

Cons: ٠

Pros: The service at receiving the car was excellent the car was good and clean

Cons: we try to call you several times and there no answer... Sometimes there was difficulty in opening the fuel cap in one of the cars.

Pros: The personnel was friendly, answered all our questions promptly. The parking was pretty easy to find and had good directions on where to drop-off the Zippy cars.

Cons: The downtown Vienna office seems to be empty quite often - it was empty both when we picked up and dropped off the car. That was pretty inconvenient as we had to call around to find someone who's able to give us the car/instruct on how to drop it off.