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Cael at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: service de navette personnalisee personnel competent et courtois
Pros: Drop off was the polar opposite of pick up- friendly, efficient people who knew what they were doing. The car performed well and did everything we needed, so we had a really good trip.
Cons: The initial rep claimed we were not due to pick up the car until 1pm, when we arrived at 8. This is because she looked us up by first name and we are not used to that. Her manner was unhelpful as she blamed us and did not apologise for the mistake. We had also requested and paid fora gps, which we had to ask for. It had not been updated for almost 4 years, so we had to use our phone, which cost us $10 a day. No response to a concern about a warning light-managed it ourselves.
Pros: Same experience as using a major provider at a better price.
Cons: Sreen wash empty, low pressure tyre warning on at pick up and no manual to explain how to reset on the Mercedes
Pros: Very efficient, there was no force to buy their excess insurance, I have my own annual excess insurance.
Cons: Nothing
Pros: Pleasant manner with good English
Cons: Difficult to contact at pick-up