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Flex To Go at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Straight forward without problems
Cons: The guy was alone so it was very slow as there were other people waiting in front of me.
Pros: Great price, easy pick up
Cons: Pushed full insurance even though we had it
Pros: Poor service and attitude at pick up.
Cons: I took a video of the car on pick up which showed damage to car. However, on return car was signed off by rep. Then 2 weeks later they tried to take over £1000 from my bank account. Luckily for me my bank blocked these payments. They were charging for damage but my video showed this damage was there before my hire period. Didn’t even reply to my email.
Pros: Quick and easy, no que at the deck.
Cons: N/A
Pros: Online customer service 👍
Cons: The agent does not check the correctness of the customer's data (e-mail address, telephone number). When I asked to print the car transfer agreement... the printer ran out of ink! I received information that the insurance contract I concluded on the Discover Cars website is worthless! Disrespectful approach to the customer. Only customer service (online)works efficiently and quickly.