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MEX RENT A CAR at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing except the help offered by an agent via phone, when i was locked out of the car because the automatic entry key system broke down.
Cons: From the moment i was picked up at cancun international Airport my odyssey with MEX cars started. The agent forced me and 2 other customers buy 3 times the booking rate in insurances under the threat that our basic package with our personal car insurance was not enough and if we did not buy the new offered insurance, we would lose our already booked car and money. The car worked well within city limits of short rides. But 1st ride out of town the automatic entry key system failed. I was given
Pros: Not much, transfers were good between the terminal and agency.
Cons: Despite the promise that we would need no additional insurance the agent wouldn’t let me have the car until I could evidence third party insurance, I ended up paying £144 for this and then realise it was on my travel insurance:::: very sharp practice. Your paperwork shows: X third party You may save a lot of other people getting caught by this if you add in brackets “ travel insurance” The car provided was then damaged on every single panel, did make return easier as didn’t even check it!!
Pros: car was pretty big. Seemed in decent mechanical shape
Cons: Jumping $180 of insurance on us was disgraceful. Although i blame you mainly for this (Discovery car). Slihgtly flat tyres on pick up - refused to pump them up at the centre. Long time picking up with no inside seating out of the heat.
Pros: Quick return
Cons: Stubbornness about changing main driver as my credit card didn’t work. Took too long and required email from discover cars for change so as to use additional drivers credit card.
Pros: Good value
Cons: Was forced to take out additional insurance even though I paid for it via agent already.