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Ok Mobility at Bergamo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The rental desk and the personal was very inefficient, there was a huge queue only at ok mobility desk, nowhere else, the man working there was not very polite and wasted a lot of my time trying to convince me and the other customers to buy very expensive additional insurance even though I already had a full insurance. The worst car rental experience.
Pros: Efficient and friendly
Cons: Agent started to deal with me then ignored me for 5 minutes to deal with a phone call.
Pros: Was able to pick up from the airport and desk inside the terminal.
Pros: The car was there, as requested.
Cons: It would be great if OK Mobility would allow to pay with debit cards. I do not own a credit card and have more than enough money in my account to cover any deposit. The actual price I actually paid was almost double due to insurance cover. I rent many, many cars. 95% of the time with a debit card and no extra insurance, unless I think I need it.
Pros: Helpful guys