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RentalPlus at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Everything was perfect. Service super fast and helpful.
Pros: Considering the fact we rented in Italy, and not very much people speak english, the communication was pretty easy, efficient. Companies rental prices are decently priced, did not feel like i was being scammed.
Cons: Did not receive the car we ordered in the first place, the replacement was considerably bigger than we ordered (Ford Tourneo instead of Fiat 500x), but pretty much a brand new car, with lane assist, adaptive cruise control and all other modern bells and whistles, so couldnt complain too much
Pros: Rental Plus is off airport and not easy to find shuttle. We walked- mistake. Not great area and very poor road so dragging luggage difficult. Check in guy bet helpful but we waited half an hour and sign on door says after an hour of the pick up time the booking gets deleted from their system. Our plane was on time but even so we only just made it. This is a problem.
Cons: See note above about the automatic cancellation of the booking after an hour after the pick up time. BA is rarely on time these days so this is really stressful. Would not book Rental Plus again for this reason.
Pros: Nice friendly guy helped us
Cons: process was very long before we could drive off. Impossible to get a shuttle so had to take a taxi to the rental desk.
Pros: Friendly staff, quick efficient check in
Cons: Finding the shuttle was a bit confusing as it’s a different bus to the rest of the hire company’s - we took the wrong one first and had to go back to the airport. Then we phoned and is was explained where to find the correct bus. So maybe good to tell people to call when outside arrivals (Naples, IT).
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